A Network Operations technician should expect to handle 15+ tickets per day. The technician will spend time researching, analyzing, and troubleshooting the cause of the network issue. The ETS Technician will work with other departments, such as Network Operation Centers (NOCs), Network Engineering o...
IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Help Desk Technician. Proven experience as a Desktop Support Technician or similar role. Perform desktop imaging and deployment, ensuring systems are properly configured and operatio...
The Select Group is looking for a Help Desk Technician to join our client. HELP DESK TECHNICIAN REQUIREMENTS:. HELP DESK TECHNICIAN RESPONSIBILITIES. Our ideal candidate has excellent Windows 10 admin experience, PC/Desktop troubleshooting, and excellent O365 support experience. ...
IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Help Desk Technician. Proven experience as a Desktop Support Technician or similar role. Perform desktop imaging and deployment, ensuring systems are properly configured and operatio...
The Select Group is looking for a Help Desk Technician to join our client. HELP DESK TECHNICIAN REQUIREMENTS:. HELP DESK TECHNICIAN RESPONSIBILITIES. Our ideal candidate has excellent Windows 10 admin experience, PC/Desktop troubleshooting, and excellent O365 support experience. ...
We are seeking a highly motivated and customer-oriented Help Desk Technician to join our IT team. As a Help Desk Technician, you will be the first point of contact for end users seeking technical assistance, ensuring their issues are resolved promptly and effectively. Proven experience as a Help Des...
Ensure all relevant information is gathered and documented Resolve trouble calls; in person at the help desk, over phone, and/or through email Analyze and resolve trouble tickets utilizing tools such as remote desktop Escalate trouble tickets when required by service desk processes to Tier II, Tier ...
Perform tasks necessary to ensure the operation, availability and security of all desktop personal computers and computing devices. Manages day to day operations of the desktop/PC’s and associated peripheral equipment. Ensures integrity and availability of desktop/PC operations for all clients and t...
Excellent verbal and written communication skills with the ability to interact effectively with employees at varying levels of the organization. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Assists staff with the installation, configuration...
Clear, articulate, polite and patient communication with the end user and other support staff to successfully assist with resolution of the issue. Excellent verbal and written communication skills with the ability to interact effectively with employees at varying levels of the organization. Equal Op...
Additional responsibilities include assisting the IT Manager with ensuring license compliance, adherence to security policies, daily backups, and system monitoring. In addition to onsite support, the position is required to provide technical support to remote users and help desk support to both remo...
Provide level 2 onsite and remote day to day support for customers regarding their hardware and software application needs. Configure, deploy and support mobile devices such as Android, and iPhones for customers. Support the Maintenance of the corporate device image and Software Packages in self-ser...
The main responsibility of the Help Desk Associate is to answer inbound support calls, create service tickets, and provide the first level of support to all end-users in a timely manner while delivering great customer service. Proven working experience in providing help desk support. At Kappa, our e...
The Desktop Support Technician assists in supporting all technical operations of our studio. Falcon’s is in search of an Desktop Support Technician. Day-to-day tasks include basic help desk support via a ticketing system supporting 70+ users, quickly and effectively responding to alerts and em...
This role will support the IT team’s initiatives to maintain a high level of system availability and customer service company wide. Ability to perform duties of position with minimal supervision. The position is responsible for providing technical support and resolving more complex IT issues. ...
With a positive and patient attitude, you provide frontline assistance from our 24/7 operations center to business clients who subscribe to our voice, video, data and managed services. Coordinate resolution efforts with additional departments while monitoring and apprising clients. You excel at conn...
Visium Resources has been asked to identify candidates for Help Desk Analysts for the following contract position in Orlando, FL. Hardware: desktop PCs, tablets, peripherals equipment, printers, air cards, clocks, etc. ...
Prepares standard statistical reports, such as help desk incident reports. Previous Help Desk/Contact Center Experience Beneficial. ...
Summary: The main function of a desktop technician is to be responsible for the installation, configuration, and administration of Windows desktops. Support employees, both onsite and remote, with desktop issues, account issues, and access to various internal services. The main function of the deskt...
Strategic Operational Solutions (STOPSO) is seeking candidates for a Help Desk Specialist to join our growing team. We are seeking a highly skilled and motivated Help Desk Technician with an active Secret Security Clearance to join our team in Orlando, Florida. The Specialist shall provide phone and...
As part of your job responsibilities, you will be working to troubleshoot and configure things such as PCs and peripheral equipment, cameras, NVR/DVR units, TVs, network connections, amplifiers, and other low voltage items. Experience with Office Suite and troubleshooting issues within the environme...
Genesis10 is currently seeking a Senior Help Desk/Onsite Support Analyst with our financial services client in Lake Mary, FL. Provides support to all IT-related activities and initiatives, including guidance, assistance, coordination, and follow-up on IT problems, and ensures resolution. Provides su...
Onsite Help Desk Support Analyst provides support to all IT-related activities and initiatives, including guidance, assistance, coordination and follow-up on IT problems and ensures resolution. Provides support to a specific group of customers on applications, infrastructure and technology related a...
Address potential systems issues in a proactive manner, resolving problems directly or working closely with support Engineers and other support groups whenever necessary. Monitor, support, repair, and maintain computer equipment, perform images on PCs and connect to data and applications servers to ...
Service Desk Specialist / Help Desk Specialist. The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. We seek innovative individuals who can react to a fast-paced environment to leverage and stretch certain skill sets to help us reach a common goal. We are lookin...