Ensure all staff is properly trained on all front desk operations, hotel facilities and services, local directions and safety and emergency procedures. Supervise the front desk and reservation functions to ensure the delivery of superior guest services, the security of monies, credit card transactio...
Opportunity: Front Desk Supervisor. Supervise front desk operations in accordance with established guest service, quality and sustainability standards. Assistant Front Office Manager – Front Office Manager – Assistant General Manager. Oversee front office operations in the absence of the Front Offic...
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ...
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. Have complete understanding of Front Office staff's roles and...
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Check the front desk log for problems, special requests, etc. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk s...
To be familiar with all technical equipment related to the Front Desk. To understand the influence and importance of all departments on the Front Desk. The role of the Front Office Supervisor is to ensure the appropriate checking in and checking out of guests in a courteous and professional manner w...
In addition they are expected to support the Front Desk Manager with day-to-day operations. Front Desk Assistant Manager must be able to multi-task and be detail-oriented, as well as have effective conflict management and decision making skills. Support Front Desk Manager with day-to-day operations ...
Be familiar with all systems and equipments as related to the Front Desk. Understand all Moments of Service for PBX, Guest Services and Front Desk. To be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios. Be familiar with all hotel rate plans and rate codes. ...
A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. ...
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, includ...
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. Additional Information: This hotel is owned and operated by an independent franchisee, Pinnacle Hotel Management. Regularly calculates and/or posts monies...
Opportunity: Front Desk Manager. Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests. Assist ...
Assist guests with arrival and departure from hotel, while providing positive guests experiences. Promote HEI Hotels and Resorts and brand marketing programs. Remain calm and alert especially during emergency situations and heavy hotel activity. Ability to stand and move throughout front office and ...
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Check the front desk log for problems, special requests, etc. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk s...
Opportunity: Front Desk Manager. Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. Remain an active participant at the front desk, including checking in/out guests, preparing bills and handling guest requests. Assist...
Have knowledge of hotel property, hotel staff and hotel services, with hours of operation. Assist front desk with check-ins, check-outs and any other day to day functions. Attends all front desk meetings and trainings. Greet and communicate cordially with guests, promptly and professionally checking...
The Night Auditor will responsible to conduct all nightly audit-related duties while providing guest service at the hotel's front desk. Check the front desk log for problems, special requests, etc. Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk s...
The Full Time Front Desk Agent at the . Be knowledgeable of the front desk computer system. Restocks front desk area and supplies as required or assigned by immediate supervisor. MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and ...
One (1) year experience in a Hotel or Resort Front Desk position. Actively participate in training and continuing education related to the Front Desk. Complete projects in a timely manner as required by the Front Desk Manager, and Supervisors. Maintain the confidentiality of all guest and member inf...
Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Previous hotel front desk experience is strongly preferred. Front Desk Agents ar...