Product Support Specialist average salary in the USA, 2024

Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products. The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as...

The IT Systems ERP and Technical Specialist will provide primary operational support of Syteline ERP and related systems and hardware, working with business users and management to understand problems, and design, test and implement solutions. Designing test cases, performing unit test and monitorin...

Provide second-level technical support to end-users regarding hardware, software, and network issues. Troubleshoot and resolve common IT problems, escalating more complex issues to higher-level support as needed. Maintain accurate records of support interactions, resolutions, and system changes. Com...

Our new team member will be an experienced IT Support Specialist who will work directly with clients to provide remote and onsite support. Our clients view us as true partners who monitor, manage, support and secure all IT systems and users – no matter where they happen to be – onsite, in the cloud,...

This position reports to the CL/HCA/MCA Supervisor for TIMP Risk, and is a critical position responsible for working with a cross-functional team of program managers, engineers, and GIS analysts in support of the Transmission Integrity Management Program (TIMP) annual Class Location (CL), High Conse...

We are seeking a Customer Success Specialist to own the implementation and maintenance for assigned customer accounts. Our onboarding specialists who gather initial data from the client and set up the account and then hand the customer over to you for implementation. Our training specialist who help...

Specifically focuses on assisting with EDI 837 file testing (reading, loading, manipulating) within the context of an IT squad. Ability to communicate with the business in business language and with developers in technical language. Experience working with Availity. Creates a test approach, identify...

Position Title: Customer Support Representative/Account Representative-Sr. Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. If you are highly professional, driven, and committed to delivering world-class service, we in...

Developing and executing GTM strategies for launching new products and features, focusing on growth within key verticals. Producing and distributing engaging product content tailored for both technical and business audiences, including web copy, blog posts, newsletters, events and webinars. Partneri...

IT Support Specialist (2nd Shift). We are seeking a skilled and customer service-oriented IT Support Specialist to join our client's technical support team on the 2nd shift from 11am to 8pm. Knowledge of IT security principles and best practices. Familiarity with scripting languages (e. ...

Provides consultation to TIS users for all aspec Support Analyst, Desktop Support, Technical Support, Analyst, Microsoft, Support, Technology, Healthcare. Shift:Description:POSITION PURPOSE - Configures, installs, monitors and maintains TIS users desktop software and hardware and provides advanced l...

Desktop Support - Onsite in West Jefferson, OH - W2 Only. Install desktop hardware and software, including desktops, laptops, printers, scanners, PDAs, operating systems, tablets and standard applications. Enter and update Service Desk tickets required to monitor and track all work done in IT Suppor...

Communicate proactively with customers and sales reps on requirements, order status, forecast, lead­time, expedite requests, open complaints, etc to ensure customer satisfaction. Manage a variety of accurate data entry of customer new order requests and Engineering releases including product part #,...

The Product Sustaining Engineering team at Amazon collaborates with the Product Development team to gain a deep understanding of all facets of each product as they are being developed and tested then support the product through its operational life. Amazon Web Services is seeking a Product Sustainin...

As an IT Specialist II, youll support numerous teams within the company, ensuring peak productivity and working to efficiently resolve the wide variety of IT challenges our employees encounter on a daily basis. Root is looking for a knowledgeable Information Technology Specialist to join our critica...

As a Tier 2 Technical Support Advisor, your role revolves around providing mid to advanced level technical support to a diverse range of stakeholders including customers, Field Service personnel, Sales teams, and Marketing departments through various communication channels such as phone, email, and ...

Installed Building Products (IBP). ...

Customer Support Specialist page is loaded **Customer Support Specialist**. Customer Support Specialist**. OCLC supports thousands of libraries in making information more accessible and more useful to people around the world. Have a passion for helping customers and resolving issues. ...

Technical Support Specialist who will provide onsite support in our fulfillment centers, specifically Groveport, OH reporting to the Sr. No less than 1-2 years of experience in any relatable field such as technical support in an eCommerce environment, or other warehouse or 3PL location. Our digital ...

Skills & Knowledge Strong knowledge of third party administration/claims management business and technology PC literate, including Microsoft Office products Analytical and interpretive skills Strong organizational skills Excellent interpersonal skills Excellent negotiation skills Self motivated Abil...

Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale customers Process sales transactions accurately and cons...

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. Job Title: Advanced Technical Support Specialist**. Minimum of 5 years experience in a technical customer support role. The Specialist will utilize their knowledge, exp...

Communicating with our core engineering team to provide real-time product feedback from the field. ...

Quadient is currently seeking a Customer Support Specialist based in the Dallas area to serve our Strategic, National, and Government Accounts (NAGA). Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving ...

To be a successful candidate you will have a proven track record in Product Marketing for high-tech companies, with demonstrated ability to link technical products and features to customer pain points and translate them into business value. You also should have excellent communication skills, capabl...