Product Support Specialist: Average Salary in Durham, NC in 2024

Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products. The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as...

This position will assist the Service Manager administratively and provide general support to the branch. Provides overall administrative support to the store operations, as required. Provides communication and support to the Sales Department, as required. ...

Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues. Identify and monitor key user operational metrics to help drive improvements to our product and support offerings. Collaborate with Engineering, Product M...

Utilizes Product Support workflow system effectively and report status of all work projects to manager as requested. ...

From opportunities to get involved and give back locally through our Community Involvement Committees to the ability to partner with exciting clients, we take our jobs seriously but have a great time in the process. We are committed to providing equal employment opportunities in all employment pract...

Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...

Customer Service Specialist I – Hybrid (on-site & remote). US Citizens OR Green Card Holders are required, per client requirements. Aafia Jaliawala – Sr Technical Recruiter. This is a great entry-level opportunity to put on your resume. ...

This is a professional and technical position responsible for desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Operating systems range from Windows 95, 9...

Interact with end-users with exceptional customer service skill remotely and onsite. Our services include Cloud and Premise infrastructure, Servers and Applications, Networking, VoIP, Business Continuity, Cyber-security, Endpoint Devices and Comprehensive Outsourced IT Management, Consulting and Hel...

Job Title: IT Support Specialist. Listed responsibilities are not intended to be construed as an exhaustive list of responsibilities, duties and skills required for this position. MS Office products (or other shrink-wrap software applications) including experience using a commercial trouble ticketin...

In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...

You will be part of a team of Technical Support Engineers who pride themselves on providing world-class technical customer support. Technical Support Engineer – L2. As a Level 2 Technical Support Engineer, you will be instrumental in guiding our customers on how to best leverage the Varonis suite of...

Senior Technical Support Specialist:. Active Directory — design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application suppo...

We are looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. Relevant work experience 2+ years in technical support or a similar technical environment. Responsible for escalating issues to third parties and higher technical and managerial support in accordance ...

Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...

Product Connections is an Experiential Engagement Agency that specializes in developing and implementing In-Store product demos and Customer Engagement Experiences inside Sam's Club throughout the US and Puerto Rico. We are searching for a People Leader to join our team to support leading a team of ...

Our biotech client is seeking a dedicated Onsite IT Support Specialist to join their growing organization. This position will be responsible for providing comprehensive IT support and ensuring the smooth operation of IT services across two locations in Durham. The ideal candidate will possess strong...

Optomi, in partnership with one of our premier clients, is seeking a Tier II Support Specialist to join their team! This candidate will be responsible for Tier I software and hardware support of medium to high complexity on a daily basis via telephone, email, instant message, remote control tool or ...

As a Premier Technical Support Specialist, you will assist customers in resolving technical issues beyond the standard level one support most provide. Technical support to Lenovo’s customers, including troubleshooting hardware and software issues, resolving technical problems, and answering technica...

The Product Marketing team is a hub that translates new features and products from the product development team into actionable benefits and outcomes for our customers. SENIOR PRODUCT MARKETING MANAGER - SECURITY. It develops targeted messaging and positioning to buyer persona’s; launch products and...

Under direct supervision of the Director-Infrastructure and Security the Microsoft 365 IT Security Specialist is responsible for the management, administration, security, and maintenance of the Microsoft 365 suite of products and tools used by Alliance Health. The position will work closely with oth...

Skills:Position Criteria:• Basic to Intermediate knowledge of computer hardware and software, data management, application programming, data communications, operating systems, utilities and data security• Ability to understand the system development life cycle (SDLC), integrations, and interdependen...

Items under the IT & Data Solutions umbrella include but are not limited to: LIS interfaces, networking, middleware solutions, middleware connected systems, Torch/SPOTFIRE connectivity, data management software, integration projects, and remote device management. Answer internal and external custome...

Tier 1 Technical Support Specialist (TSS) for Medical Devices in the field of IVD. Grifols DxCTS (Diagnostic Customer Technical Support) Team has the primary responsibility of providing the highest quality service and support (tier 1) to Grifols customers via phone. Provide technical support during ...

We are seeking high-energy, customer-focused and technically trained team members to join the WaveMark team and lead the industry optimizing supply chain, inventory management and clinical workflow practices. The candidate should demonstrate communication skills with internal teams as well as with t...