Our Technical Product Support team is an escalation team to our earlier stages of support. We are responsible for providing in-depth, product-level support to our users when they're facing issues with our product. We build on that commitment with proven, integrated and easy-to-use technology tha...
Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues. Identify and monitor key user operational metrics to help drive improvements to our product and support offerings. Collaborate with Engineering, Product M...
This position will assist the Service Manager administratively and provide general support to the branch. Provides overall administrative support to the store operations, as required. Provides communication and support to the Sales Department, as required. ...
Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products. The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as...
Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...
The specialist will work as part of this team to provide a great customer service experience, while resolving customer inquiries and disputes. The billing and disputes team is responsible for phone and email support of over 10,000 system users and over 50,000 customers. ...
IT Specialists will help manage multiple software license servers (including, but not limited to, Bentley SELECT, ArcGIS, Adobe, MSFT, and Autodesk), several monitoring solutions (such as System Center), several backup solutions (both physical media and cloud-based), and provide elevated hardware an...
Provide support to local area networks by installing, maintaining, and troubleshooting LAN hardware and software that includes file servers, routers, switches, and other telecommunications equipment. This position reports to the IT Support Supervisor of the county in which is their duty station. ...
Inventory / Merchandising / Shipping Specialist (Product Flow) - Job Details**. Inventory / Merchandising / Shipping Specialist (Product Flow)**. As a Inventory/Merchandising Specialist you will be part of a highly energetic and efficient work group handling all the amazing products we sell. Rewards...
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans. One of my direct clients, a leading provider of electr...
Technology Support Specialist to support. Active Directory — design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application s...
Senior Technical Support Specialist:. Active Directory — design and implementation, group policies, security groups, Applocker, user and computer objects, logon authentication, scripts, replication, forest and domains, release management, production, user/account provisioning, LDAP/application suppo...
Client is looking for an IT Technical Support Engineer to be part of the Corporate IT team in the USA. Relevant work experience 2+ years in technical support or a similar technical environment. Responsible for escalating issues to third parties and higher technical and managerial support in accordan...
Troubleshoot technical issues and escalate them as necessary to Technical Product Support Engineers. Candidates should have at least 5 years of experience in technical support, customer service, or account management, specifically with. Candidates must effectively interpret and communicate technical...
Provide client support, troubleshoot, and resolve IT Support issues (Desktops and connected peripherals, Laptops, Mobile Devices Desk phones) for internal users and conference rooms. Develop a technical understanding of corporate IT environment so you can effectively support our users. Picking up Gl...
Provide support for remote system access, including VPN and remote desktop connections. Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents po...
Product Connections is an Experiential Engagement Agency that specializes in developing and implementing In-Store product demos and Customer Engagement Experiences inside Sams Club throughout the US and Puerto Rico. We are searching for a People Leader to join our team to support leading a team of p...
Critical responsibilities include, but are not limited to, financial risk management, internal, and external financial reporting, accounting, departmental procurement, budget development and execution, partnership with internal and external constituents, and support/planning for public-sector IT in ...
As a Tier 2 Cloud Services Technical Support Engineer you will be a part of an award-winning support team that provides Azure customers the highest level of support while working on an industry-leading product. Enterprise Technical Support Engineer - Azure Stack. The Infrastructure Solutions Group (...
Product Management partners with game development, publishing, marketing, and platform teams to provide a data and market-driven view of product strategy that aligns with business goals. As a Senior Product Manager on the Fortnite Item Shop, you will build and evolve the user-facing shop experience....
Rotates cell phone coverage with other Technical Support Specialists. Serves customers by providing direct technical support to all Tecan customers, Tecan Sales and Automation Engineers. Supports Quality Systems and Quality Policies by following procedures, work instructions, and proper documentatio...
This is a professional and technical position responsible for desktop, laptop, printer and video conference installation, set-up, patch installation, software upgrade support, and troubleshooting /diagnosing reported end-user hardware and software problems. Operating systems range from Windows 95, 9...
Are you a "people person" who loves delivering outstanding customer service? We are currently seeking an entry level Customer Support & Onboarding Specialist to . Provide customer support and help customers resolve issues with our service. Provide customer support to our new and existing customers. ...
Items under the IT & Data Solutions umbrella include but are not limited to: LIS interfaces, networking, middleware solutions, middleware connected systems, Torch/SPOTFIRE connectivity, data management software, integration projects, and remote device management. Answer internal and external custome...
This role focuses on high quality interactions with customers via telephone, email, and online chat. Maintain and update customer records during interactions, transactions, and communications. Ensure accurate, timely responses and follow-up with customer inquiries. Work closely with other internal t...