Typically requires 1 year of experience in customer service, call center, or Service Desk support. Utilizes the call tracking system; accurately, quickly, and efficiently recording all interactions with customers while consistently meeting established Service Desk Key Performance Indicators (KPI). A...
Service Desk apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. They are high caliber, well rounded professionals who are passionate about ...
The Help Desk Analyst is an intermediate technical professional – with a customer service orientation - who can effectively provide a broad range of services, both directly to the end-user community as well as to the corporate office. JOB DESCRIPTION The Help Desk Analyst is responsible for providin...
Preferably experience with ITIL Service Desk best practices. Processing incidents and service requests initiated by customers using either the Self-Service Portal, email, or telephone. Apply enterprise service desk standards for accurate prioritization, categorization, and communication of incidents...
Service Desk Analyst (On-site Chicago) Jumpstart your career in the dynamic Legal/IT sector with K2 Services as a Service Desk Analyst! We offer a comprehensive training program to every incoming Service Desk Analyst to be successful in s...
Preferably experience with ITIL Service Desk best practices. Processing incidents and service requests initiated by customers using either the Self-Service Portal, email, or telephone. Apply enterprise service desk standards for accurate prioritization, categorization, and communication of incidents...
As part of CJ’s Corporate IT Department, the Service Desk Analyst provides a high level of customer service while supporting end users and customers. Respond to telephone, email and helpdesk requests for technical support using Zoom and ServiceNow. ServiceNow experience preferred. Previous customer ...
As part of CJ’s Corporate IT Department, the Service Desk Analyst provides a high level of customer service while supporting end users and customers. Respond to telephone, email and helpdesk requests for technical support using Zoom and ServiceNow. ServiceNow experience preferred. Previous customer ...
One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote desktop tools, assist employees with installation, configuration, and troubleshooting of computer...
Looking to join a dynamic team at the forefront of technology solutions? We’re seeking a skilled and motivated Service Desk Technician Tier 2 (MSP) to join our innovative Managed and Cloud Services Provider. As a Service Desk Technician Tier 2 (MSP), you’ll play a pivotal role in providing top-tier ...
The Service Desk Specialist will be expected to provide excellent customer service while effectively troubleshooting a variety of Tier 2 level issues via phone, email, and their ticketing system. Service Desk Specialist (Tier II). They are looking for a Service Desk Specialist to join their team and...
The role is an “Elevated Field-Support/Onsite-Support Technician” that possesses the same Computer Hardware, Microsoft Application, Software and Network troubleshooting skills as a standard Field Support Tech, but specifically focused on immediately addressing Executive users’ issues and needs. Addr...
The Service Desk Analyst II is a member of our 20+ person Service Desk team which is responsible for supporting and resolving technical problems for 5,000 employees and our outsourced partners, located in over 5+ locations. This onsite role is based in Chicago, IL, and requires a flexible schedule f...
Self-starter with the ability to prioritize multiple tasks with minimal supervision and should be eager to take on multiple projects with excellent follow-through to drive them to completion. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities...
Title: L2 Helpdesk Analyst (Desktop Support). Provide remote support over the phone using remote desktop tools. Install and support desktop software for corporate laptops. Assist employees with installation, configuration, and troubleshooting of computer hardware – laptops, desktops, peripherals, pr...
Business Analyst/ Project Manager. This is a great opportunity for a Business Analyst passionate about data and getting more involved in project management. Business Analyst should have strong. Applicants must be comfortable in front of various and diverse levels of business users and be able to dri...
The Help Desk Specialist will provide "Tier 1" hardware and software support for end users. The Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team effort...
You'll enjoy competitive compensation, consisting of base pay plus an incentive program available to all full-time employees, and a comprehensive benefits package including high-quality healthcare options, a well-being incentive program, 401k, life and disability insurance, generous time off (with t...
Commerce Data Analyst Internship. Ready to boost your analytical skills and kick-start your career? Join Uline as a 2025 eCommerce Data Analyst Intern!. Manage eCommerce data infrastructure inclusive of digital analytics data, reporting and analytic platforms. ...
The DEI Data Analyst will extract and analyze a broad array of quantitative and qualitative diversity data assets to assist in compiling analyses and developing reports for internal firm requests, client requests, and external publication requests. Manage and complete DEI data reports for (1) standa...
National Louis University is deeply committed to serving its community, advancing access and equity, and ensuring that all individuals are welcomed and valued. The Accelerate U team works with employers and non-profit operators to build affordable academic and training pathways that 1) lead to an in...
Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. We utilize an accessibility interface that allows persons with specific disabilities to adjust the websites UI (user int...
We are seeking a Associate Help Desk Specialist in Chicago, IL. IT Service Desk Responsibilities]. Linking pin to specialists at 2nd level support, operations, suppliers, etc. Recognize incidents patterns and drive root cause analysis and corrective action completion to help eliminate disruption of...
Associate Electronic Data Interchange Analyst. Is making systems speak seamlessly your specialty? Are collaboration and customer service your strengths? As an Associate Electronic Data Interchange Analyst at Uline, youll work directly with our B2B customers to support our superior punchout catalog s...
Financial Data Analyst Internship. Ready to boost your analytical skills and kick-start your career? Join Uline as a 2025 Financial Data Analyst Intern. ...