Support Analyst: Average Salary in Chicago, IL in 2024
Find out what the average Support Analyst salary is in Chicago, IL
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IT Systems Analyst - Application Support
Core responsibilities include working the IT support escalation queue, reporting trends and defects on IT support tickets, managing the data load processes for acquisitions, running queries at various cadences throughout the month, and checks to monitor production data as well as writing and executi...
Senior Technical Support Analyst (MasterLibrary)
The Senior Technical Support Analyst. Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. Documents resolution processes for escalated issues and serves as a resource for other support areas. May travel to cust...
Sr. Trade Support Analyst
Provide level 1 and 2 trade, system and integration support at the direction of the client support manager. First-level and second-level telephone, chat and email support to clients using either GUI-based or automated remote trading applications. Trade support and application-level troubleshooting o...
Lead Desktop Support Analyst
Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents policy and procedures for IT Support Services and resolves escalation for PC technicians f...
Senior Decision Support Analyst (100% REMOTE/NO C2C)
The Senior Decision Support analyst is responsible for performing critical application and analysis functions in support of Financial Decision Support system, EPSi. Senior Financial Decision Support Analyst. Position: Senior Financial Decision Support Analyst. The analyst plays a critical role in ma...
Sr. Trade Support Analyst
Provide level 1 and 2 trade, system and integration support at the direction of the client support manager. First-level and second-level telephone, chat and email support to clients using either GUI-based or automated remote trading applications. Trade support and application-level troubleshooting o...
Lead Desktop Support Analyst
Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents policy and procedures for IT Support Services and resolves escalation for PC technicians f...
IT Support Analyst
You also enjoy the challenge of troubleshooting and providing support to IT business partners and end users alike, whenever an unexpected infrastructure issue arises. Minimum 3-4 year customer service and helpdesk/application support experience. ...
Sr. Financial Analyst - BU Support (Asset Servicing)
This partner will be a key player supporting the financial needs of the AS business. Provide analysis, reporting and forecasting of consolidated Asset Servicing financial results, supporting the President of Asset Servicing in driving business results, and reporting to the CEO, CFO, and the Board of...
Support Analyst
The Compliance Support Team provides world class customer service for all of their clients. To adhere to this commitment, we deliver prompt and courteous responses along with detailed customer support that is easily digestible to solve customer issues on the first contact. The Compliance Support Tea...
IT Support Analyst I
Under supervision, supports computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. Responsible for providing first level support for basic software and hardware issues. Escalates problems to hi...
Markets Support Analyst
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines,...
Application Support Analyst
DASH is currently looking for an Application Support Analyst to join our team. This role involves providing technical support to users and collaborating with all DASH teams to implement solutions and focus on automation. Our application and trade desk support team is formed of an enthusiastic mix of...
IT Support Analyst
Escalating complex problems to the appropriate support teams. Coordinate with other IT infrastructure and application groups to provide ‘boots on the ground’ support to resolve incidents. ...
Network Support Analyst
Network Support Analysts and end users. Installs, configures, and supports local area networks (LANs), wide area networks (WANs), Internet systems, and components of network systems. Provides technical support and aid in disaster recovery tests. Must be able to think logically, possess sound analyti...
Lead Analyst, WMS Support (Blue Yonder) - Remote
On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. As the Lead Systems Analyst, you'll collaborate across the organization to ensure the technical needs of the business are met. We will immerse you in a rapidly growing environment fueled by...
IT Support Analyst
We are seeking an IT Support Analyst to install, modify and make repairs to hardware and software systems and provide technical assistance and training to ensure proper computer operation so that end users can accomplish business tasks. This is a level 1 & 2 support role that requires strong custome...
IT Support Analyst
We are seeking an IT Support Analyst to install, modify and make repairs to hardware and software systems and provide technical assistance and training to ensure proper computer operation so that end users can accomplish business tasks. This is a level 1 & 2 support role that requires strong custome...
Technology Support Services Analyst - 2 openings
Performs complex and varied skills to implement, maintain, and support College technology hardware and software in a network environment. Reporting and Supervisory Relationships Direct reporting relationship to the Manager of IT Support Services. Provides hardware and software support to end-users; ...
Sr. Application Support Analyst
Support the governance of the Problem Management process, including documentation, tracking of problems in the IT Service Management tool, and monitoring and escalation of aging problem records. Support the expansion and utilization of the Problem Management Database (PMDB) and Known Error Database ...
LN Concerts, System Support Analyst
The Venue Applications Support Analyst plays a pivotal role by ensuring technology at our venues functions seamlessly. Point-of-Sale (PoS) applications support is the focus of the role, although VAST supports a variety of systems including: CCTV, Digital Signage, Time & Attendance, and more. Given t...
SAP-FICO Support Analyst
Reporting to NA Application Support Manager, the SAP FICO Support Analyst will support both the Finance and Controller functions in daily/period-end closing activities. Analyze and provide functional support for reports, interfaces, and enhancements. Support Finance controllers in Standard Cost Esti...
Digital Tech Support Analyst
Digital Tech Support Analyst at its facility located at 540 West Madison Street, Chicago, IL 60661. Provide digital product and application support to Distribution Services Divisions (DSDs), dealers, Corporate Account Managers, subsidiary service groups, warranty technicians, sales development, prod...
Help Desk Support Analyst
Provide end-users with phone support, in addition, to walk-in end-users first-level support. ...
IT Support Analyst
IT Technical Support Analyst responsible for delivering business value to our front office and corporate users by supporting infrastructure services, systems and technologies. Individual must demonstrate strong technical and people skills in order to handle numerous support issues, consistently offe...