Provide remote support to users and respond to after-hours support requests. For librarians, Follett can help you build a diverse collection of print and digital resources that support every student. Documents policy and procedures for IT Support Services and resolves escalation for PC technicians f...
The Advanced Technical Solutions Analyst is a global third-line support function which provides enhanced level of technical assistance for Incidents and the collection, validation and interpretation of data and statistics. The Advanced Technical Solutions Analyst is a global third-line support funct...
The Senior Technical Support Analyst. Follett's customers, answering complex questions on function and usage of our products and resolving issues escalated by other support teams. Documents resolution processes for escalated issues and serves as a resource for other support areas. May travel to cust...
About the role: As a Devops System Support Analyst, you’ll be working on a cutting edge payments platform and interfacing with client reps providing day to day resolutions to client related issues and enhance their user experience. About the team: Be a part of a Devops support team which is highly m...
Proficient in understanding network infrastructure and wireless support. Prior experience with Desk Side support is a MUST. ...
System Support Analyst Senior of Cloud Data Platform provides on-going support of critical data warehousing and reporting systems in an AWS-based environment. The Support Senior must be able to act independently to resolve highly complex problems. Work directly with an onshore/offshore IT support te...
Note- Last year when we posted this opening we had too many customer support or call center people and were not a match. This position is a Sales Business Analyst, someone who has business analytical capabilities in a Sales organization. This is not an IT Business Analyst but having IT capabilities ...
Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. ...
Support Analyst is a fundamental enabler to how we deliver outstanding production support to our Warner Bros. As a Support Analyst – Vendor Management System, you will support application and ongoing maintenance and optimization of VMS. Here you are supported, here you are celebrated, here you can t...
Provide technical support to troubleshoot customer issues. ...
The Technical Support Analyst works in a focused support pod to provide AMAT business users end-to-end resolution of IT application and technical problems. The Technical Support Analyst manages end user access to enterprise applications; partners with IT Compliance to ensure audit risks are mitigate...
Desktop Support or laptop configuration and deployments. Windows 10• 3+ years of Microsoft Apps for Business deployments:• 2+ years of customer service experience (Deskside support)• Must be reliable and consistent in job performance• Must have an understanding and working knowledge of ITIL• Must ha...
Our HCM Support team’s goal is to ensure Workday delivers an excellent user experience. You’ll be part of a group of experts that support one another and foster a learning environment where questions are welcome. Every member of the team understands that open collaboration and cross-functional teamw...
Job Title: Desk Side Support Analyst. The Field Tech Support Analyst will be assigned to 1 or more locations. Support a teaming environment with field support technicians at other schools within your. Monitor assigned support tickets for assigned locations; troubleshoot and resolve issues. ...
You will take ownership of our primary back-office platform, supporting variety of functional groups. ...
Essential Duties and Responsibilities: - Collaborate with project managers on various initiatives and projects to track progress and provide support as necessary. Support leadership in ensuring that the project is delivered to specifications, is on time, and within budget. ...
The Technology Support Analyst provides users with support services for corporate standard technology products. The Technology Support Analyst troubleshoots and restores routine technical service and resolves equipment problems using established processes and procedures. This position coordinates im...
Levera data to segment the market, identify tarts and support Product Manament expand sales through product launches and campaign activations. Provide analytical support for initiatives to gain price and improve margin. Drive analytics to support simplification of commercial offerings. ...
This is an entry level position that requires an individual to be detail-oriented to support internal tools and processes. The role will also be involved in analyzing business processes related to supported tools and creating user guides and documentation. Providing timely support to users facing te...
The Advanced Technical Solutions Analyst is a global third-line support function which provides enhanced level of technical assistance for Incidents and the collection, validation and interpretation of data and statistics. The Advanced Technical Solutions Analyst is a global third-line support funct...
Under general supervision, and using established procedures and policies, provides support of ADM systems and users. Intermediate knowledge required to support medium level application specific problems. Create and maintain positive relationships within user base to ensure support processes meet cus...
Works on projects in support of varying government contracts, including general project oversight in the absence of the Project/Program Manager. Perform help desk support with clients via emails and telephone calls. ...
Job Title: Technical Support (Customer Care). We’re looking for a Tech Support Customer Service Representative to:. Have basic computer troubleshooting skills for tier 1 support and document and ticket calls. Recruiting is our passion and we support Fortune 1000 companies with their hiring needs. ...
Only those lawfully authorized to work in the designated country associated with the position will be considered.Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.Our client is a manufacturer of...
Cox Communications is hiring a Senior Financial Analyst. This role directs and performs financial analysis, modeling, and reporting activities to support short-term and long-range strategic plans for Cox Communications’ Technology Engineering Department. Provides client support through business case...