HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. The Support Engineer will attend customer meetings as needed to help identify, debug and resolve the customer issue and is expected to be a liaison between the customer and HashiCor...
The Developer Support Engineer is an articulate and experienced technical expert (DevOps, Developer Support, SRE, or Software Engineer) who understands and appreciates the challenges developers face integrating multiple services into custom environments. Customer Support, technical support, or prefe...
The Senior Technical Support Engineer (TSE) will provide first-level response to customers and Field Service Engineers (FSEs) in support of the clinical use of RefleXion’s revolutionary medical equipment. The Senior Technical Support Engineer will utilize technical knowledge about the hardware and s...
We are seeking an experienced IT Support Engineer to join our team and provide technical support for our Microsoft Windows and Azure cloud environments. This role is crucial in ensuring the smooth operation of our IT infrastructure and delivering excellent support to our employees. Provide technical...
As a Technical Support Engineer you will play a pivotal role in driving overall post-sales technical support of customers by diagnosing, troubleshooting and resolving any issues. Technical Support Maestros 'Wanted!. Years SaaS Technical Support experience. ...
Application Production Support Engineer. Application Production Support Engineer. Maintain comprehensive documentation of application configurations, troubleshooting procedures, and support workflows. Interface with third-party vendors and service providers to resolve issues, escalate support ticket...
The senior support engineer uses their excellent problem solving skills to help resolve some of the more complicated problems facing our level 1 support team. Contribute to the creation and maintenance of comprehensive technical documentation, including knowledge-based articles, troubleshooting guid...
Evolver is looking for a Production-Application Support Engineer. The candidate will also be an escalation point of contact for application support issues, and is required to be able to handle challenging issues related to supporting various applications and systems. You will support our Investment ...
The Technical Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience are paramount and central to our daily ...
Genasys is seeking an experienced engineer that can monitor and interact with Production environments/data. This role will help maintain and deploy production environments in AWS GovCloud, and also help Customer Support in solving and identifying issues in production. ...
We're looking for an enthusiastic Technical Support Engineer to join our growing End-user Services team. Your role manages service tickets, facilitating new hire onboarding, providing onsite technical support, deploying assets, maintaining AV systems, and offering support for live events, including ...
Full Time] Support Engineer at Etleap (United States) | BEAMSTART Jobs. At least 2 years of support engineering experience. Strong interest in data engineering. Lead Machine Learning Engineer. ...
HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. The Support Engineer will attend customer meetings as needed to help identify, debug and resolve the customer issue and is expected to be a liaison between the customer and HashiCor...
As a Tier-3 Senior Support Engineer at a fast-growing company, you can evolve the way we do technical support and help provide a great experience for our customers. You will report to the Manager of Tier-3 Support and will work with a diverse team of Support Engineers. Tier-3 Senior Support Engineer...
We aim to create better-than-human Customer Support Experiences by providing our support advocates real-time intelligent assistant empowered by Gen AI models. Develop Natural Language Processing and Gen AI models to improve effectiveness of customer support. Use large language models to suggest resp...
The Senior Technical Support Engineer (TSE) will provide first-level response to customers and Field Service Engineers (FSEs) in support of the clinical use of RefleXion's revolutionary medical equipment. The Senior Technical Support Engineer will utilize technical knowledge about the hardware and s...
Verkada is looking for Technical Support Engineers to support our growing base of enterprise customers. As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Responsibilities include troubleshootin...
We’ve had team members focus on developing their technical skills to join the product and engineering teams, hone their customer-facing skills to become customer success managers or sales engineers as well as take on leadership roles in the Support organization. The core responsibility of a Support ...
Responsibilities also include root cause analysis, management communication and client relationship management in partnership with Infrastructure, Tools, Backend Support team members. In depth Functional knowledge of the application(s) supported and inter dependencies. Interprets and disseminates th...
Department: BT Employee Enablement Job Category: Engineering/Development Job Title: IT Support Engineer – Hardware Lifecycle Specialist Location: San Francisco Office. Description: We're seeking an IT Support Engineer – Hardware Lifecycle Specialist to join our Workplace Technologies Support and Ser...
If you are an engineer that likes solving problems and working with customers in a support environment, join our fast growing team and help us shape the future of the company. With your intimate knowledge of our support challenges you’ll help inform our future product and internal systems developmen...
Have 5+ years of experience in technical support engineering or software engineering roles, with application development experience, ideally in tech startups or fast-paced environments. The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission ...
We're looking for an enthusiastic Technical Support Engineer to join our growing End-user Services team. Your role manages service tickets, facilitating new hire onboarding, providing onsite technical support, deploying assets, maintaining AV systems, and offering support for live events, including ...
Take escalations from junior members in the team (IC2 – Support Engineer and IC1 - Associate Support Engineer) and help resolve the problem while sharing knowledge and troubleshooting techniques. Mentor the Support Engineer (IC2) and Associate Support Engineer (IC1) for technical help on product-rel...
Role: Infrastructure Support Engineer. First line support for AV devices and engage OEM when required. ...