Up to $61K per year / Health, dental & vision / PTO / 401K match - As a Customer Support Specialist you'll: Answer and triage incoming Support tickets, aiming for a team average Time to Resolution under 48 hours and First Response Time under 1 hour; Escalate urgent requests or technical issues for q...
Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order is...
Up to $60K per year / Medical, dental, and vision / PTO / 401k - As a Customer Support Specialist you'll: Field support calls, chat, email, and other communications from users with software or hardware inquires; Track assigned support tickets; Solve problems using your knowledge of company systems, ...
Up to $75K per year / Health insurance / PTO / 401K - Join Mon Ami as a Customer Support Specialist; Assist customers with inquiries, troubleshoot issues, and guide them through features; Collaborate with team to improve user experience and contribute to product development; Demonstrate empathy, pat...
Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Prior contact center experience in a technical support environment is considered an asset. ...
Whether you are an experienced Nurse, Operating Room Support Specialist, or someone looking to be trained to enter the medical field, this is your opportunity! Get the chance to work in the OR collaborating with neurosurgeons, epileptology’s, and nurses supporting case coverage for our VNS Therapy S...
We are looking for an EEO Support Specialist for a project with the US Marine Corps. The primary objective of the EEO Support Specialist is to manage intake interviews, and ensure that documentation and filling of complaints are in compliance with Federal guidelines. EEO Support Specialist – Dept of...
The Senior Sales Support Specialist will provide administrative support to a team of internal and external recruiters within LPL’s Business Development department. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as ...
The role of Platform Support Engineer (L3) exercises excellent customer service skills along with the ability to apply technical knowledge to support processes such as Request, Incident, Problem, Change, Event, Configuration, Asset, Service Catalogue, Knowledge, and Service Portal, as well as custom...
Support provided is governed by Service Level Agreements. Addresses support requests received over the phone or through email and web-based systems. Provides prompt, courteous, and professional response to user calls during supported hours. Updates and maintains Help Desk tickets in accordance with ...
As Manager of our Technical Support Specialist Team, you will lead a team of Technical Support Specialists and oversee the daily operations of our digital signage network. Title: Manager, Technical Support Specialist. Lead an enthusiastic team of Technical Support Specialists in achieving the health...
Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Remote Support Specialist to join our amazing culture. As a Remote Support Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows. Work closely with other specialists to cross-t...
The Donor Support Specialist will work to provide a high-quality donor experience. The Donor Support Specialist will ensure their assigned work is completed within an established set of service-level agreements (SLAs) with our Chapter leadership, National Development leadership, and third-party part...
Reporting to a Technical Support Team Lead or Manager, Technical Support Specialist ensures critical customer issues are resolved or escalated in the most effective and efficient manner. Prior contact center experience in a technical support environment is considered an asset. ...
In addition to items listed for RDM Support Specialist I, a RDM Support Specialist II, may also be responsible for the following. In addition to items listed for RDM Support Specialist II, a RDM Support Specialist III, may also be responsible for the following. The primary focus for the Support Spec...
The Enterprise Systems Support Analyst is responsible for managing Tier 1 production support activities for the Microsoft Dynamics AX and D365 CE environments. Experience in a business analysis/application support environment (or equivalent work experience) similar to Help Desk support. This positio...
The Patient Tech Support Specialist is an essential part of helping our patients and our providers to utilize our platforms to successfully maintain and participate in their healthcare needs. In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBP...
The Support Desk Specialist II is responsible for focusing on the administration of service desk system and services. This position is expected to handle more complex or advanced technical support with assistance of Server and Network System Matter Experts when required. Provide technical support an...
Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require. Demonstrated support of USCRI’s values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace. ...
Under the direction of the Manager, Product Support, the Product Support Expert performs the technical, logistical, and administrative duties required to. The Product Support Expert should possess and maintain a high level of industry standards and company specific business knowledge by remaining cu...
Grant and Agreement Support Specialist II. Provide intermediate expertise and support for the planning, implementing, and evaluating grant proposals. Provide guidance and support for interagency and cooperative agreements, including assembling, coordinating requisition documentation, and administeri...
Assist Manager, Integration Support in rolling out and supporting new non-POS integrations . Diagnose and document software defects and escalate them to Integrations Support Manager or Lead . Train and mentor new team members at the request of Support management . ...
We are looking for an IT/Cybersecurity Support Specialist with a Secret Clearance that will ensure the safety of IT systems from cyber threats, while also provide technical support and assistance to users, thus bridging the gap between cybersecurity measures and everyday user interactions with techn...
Join AO as a Motivated Insurance Agent – No License Required! Are you passionate about helping others and eager to learn? AO is seeking motivated individuals to join our team as Insurance Agents.Whether you're an experienced insurance professional or looking to start a new career path, we welc...
The Penn State Smeal Professional Graduate Programs is seeking to hire Teaching Support Specialists (TSS) to assist with online course delivery and instruction for the online master's and graduate certificate portfolio spanning a variety of specialty areasincluding Online MBA;Accounting Foundations;...