What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Up to $23 per hour / Medical, Dental & Vision / PTO / 401K match / 11:30a-8p CST schedule - As a Customer Support Specialist you'll: Answer incoming phone calls; Resolve customer issues via email or phone in a timely fashion and within SLAs; Work with internal and 3rd party manufacturers on order is...
Up to $56K per year / Medical, dental, vision, life, & disability / 401k match / PTO - As a Customer Support Specialist you'll: Communicate clearly and professionally with customers via chat, phone and email; Maintain and update customer records during interactions, transactions, and communications;...
Our products have continued to set the standard for product development and customer support that the rest of the industry is measured by. Technology Support receives inbound calls and works with customers to analyze and resolve software operations issues. Training and on-site support for designated...
Train and supervise support navigators and work study students. Deliver procedural guidance and support to staff and instructors. Provide administrative support as necessary, including scheduling group meetings, maintaining calendars, conducting research, drafting letters, and creating reports. ...
Oversee a team of after-hour client support specialists and bridge operations for respective product, fan support and client support teams. This position will support the Universe division within Ticketmaster. You will deliver services to support the client’s day-to-day needs related to the use of t...
As a Support Specialist, you will provide application support and expertise to both our customers and internal resources. Working closely with other Support team members and counterparts on the Research and Development team, you will investigate, manage, track, and close client support issues, speci...
Role: Biomedical Technician / Equipment Support Specialist - Information Systems / BME. Provide technical support and training to medical staff on the proper operation and handling of networked medical equipment. Must provide proof of COVID vaccination + Flu vaccination during flu season, or, as an ...
Splunk is seeking a Technical Support Engineer to provide enterprise level support to our customers and partners. Experience in technical support, system administration, or similar technical role. This is a very dynamic role where you will provide technical assistance, fix and resolve customer probl...
Perform on-going production support of infrastructure and applications. Years of experience providing exceptional customer support and documenting resolutions using various tool like ServiceNow and Jira. Years of supporting day-to-day operations of software application products. Experience supportin...
The Desktop Support Engineer works with the IT team supporting all aspects of technology as it relates to the user environment and overall customer delivery and service on multiple customer sites in Las Vegas. Communication skills are critical while interacting with customers, IT colleagues, and sup...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
You will also handle all IT support requests and assist colleagues with their IT needs. Previous experience as an IT Technician or an IT Certification is preferred. We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer ...
We are looking for technically skilled candidates with good problem-solving ability for the position of Customer Care and Technical Support Advisor. Bilingual Customer Care and Technical Support Advisor . Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million us...
Perform on-going production support of infrastructure and applications. Years of experience providing exceptional customer support and documenting resolutions using various tool like ServiceNow and Jira. Years of supporting day-to-day operations of software application products. Experience supportin...
Application Support Administrator is a hands-on technical position that will support a complex and exciting SaaS solution throughout design, implementation, and maintenance phases. Technical responsibilities include providing design, implementation, and support of development and maintenance across ...
Senior Customer Service Advisor – Technical Support. We are hiring technical support positions for a new program in our virtual contact center network. Successful candidates should have experience working in a technical support role in a virtual contact center environment. Anthology offers the large...
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.Our dedication to our purpose and people is being...