Strong phone support experience. ...
Provides advanced hardware, software and network support and technical training for a wide range of user organizations; and provides technical guidance and support to users and staff. Provides in-depth technical assistance to departmental user support staff; and provides advanced technical assistanc...
Job Title: Technical Support Specialist. Tagged as: Technical Support Specialist. End-to-end problem management (ITSM), Access Control, Password Reset, problem resolution through technical scripts and knowledge base, For Applications: How To’s, Printer Installations, GUI installs / updates. Level II...
The Desktop Support Technician I isresponsible for the day-to-day operational support of the end usercommunity through the installation, configuration, upgrade, andmaintenance of workstation and peripheral equipment. The Desktop Support Technician I is also responsible for supportingthe business goa...
We have an exciting opportunity at the Very Large Array (VLA) site for an entry-level Technician to a more experienced Technical Specialist for a position that supports operations, maintenance, and fabrication work on our antenna motion control electronics and fiber optic hardware. In addition to th...
We have an exciting opportunity at the Very Large Array (VLA) site for an entry-level Technician to a more experienced Technical Specialist for a position that supports operations, maintenance, and fabrication work on our antenna motion control electronics and fiber optic hardware. In addition to th...
The NRAO is seeking a Mechanical Technical Specialist Lead at the Very Large Array, 50 miles west of Socorro, NM. While working alongside the antenna mechanical maintenance groups, the Lead is responsible for directing their overall activities, controlling and coordinating assigned technical support...
Virtual Service Operations is searching for highly motivated and career-driven individuals to join our growing team as Desktop Support in Farmington, New Mexico. In this role you would be a part of our growing relationship with one of our great clients and have responsibilities in Desktop Support su...
TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME). As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. This position supports customer service, technical support, and customer sales interactions. One (1) year of experience in ...
Job Summary:** The Desktop Support Specialist is responsible for accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/thin client devices in a primarily Microsoft Windows/O365 Environment. TransCore Amtech Systems, LL...
WHAT DOES AN IT DESKTOP SUPPORT DO?. This position provides basic technical onsite and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. On-site support - participate in end-user support and pr...
WHAT DOES AN IT DESKTOP SUPPORT DO?. This position provides basic technical onsite and remote support including diagnosis of user problems related to specific supported hardware, software, and networking services provided by the IT department. On-site support - participate in end-user support and pr...
TECHNICAL SUPPORT REPRESENTATIVE (PART-TIME). As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. This position supports customer service, technical support, and customer sales interactions. One (1) year of experience in ...
Up to $85K per year / Health, dental, vision, life, and disability / 401k match / PTO / 9a-5:30p / Home office stipend - As a Customer Support Specialist you'll: Answer user questions and requests over chat, email, and phone; Teach customers how to use the product, and translate user confusion into ...
This position supports customer service, technical support, and customer sales interactions. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME). As...
Associate degree in a technical discipline or five plus years of experience in a technical role. Two or more years' experience in technical assignments, including application of technology principles to complex assignments, with two of those years in testing, development and modification of equipmen...
Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. Technical Support / Customer Service Representative. ...
Scope of Work Examples: </b> </p> <p>Trouble ticketing, triage, fixes, and dispatch, end-to-end problem management (ITSM), Access Control, Password Reset, problem resolution through technical scripts and knowledge base, </p> <p>For Applications: How To's, Printer ...
Are you passionate about your work and dream of driving business development and technology strategies in a state-of-the-art science and technology environment? You could be the Business Development and Partnerships Professional we are looking for to support our national laboratories' global and nat...
This position supports customer service, technical support, and customer sales interactions. One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment. It requires you to interact with hundreds of cus...
Provide customer facing end-user support that includes Break-fix support for Laptop, desktop, tablets and associated hardware peripherals IMAC support including large scale/bulk office moves/re-stack activities (all moves) Support for Operating System, base load software, MS Office suite and other b...
This role will focus on creating and maintaining high quality, timely and consistent experiences across all customer support touch points, which can include (but is not limited to): In-Person, Email, chat and phone correspondence, Web-based support, tools/applications/portals, Support documentation/...
Technical Support Engineers interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. Solve complex technical support inquiries via telephone, live chat, and ticket interaction...
Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred. ...
Performs customer support, training, and troubleshooting activities for various IT services. Interacts with customers, troubleshoots, and resolves problems related to hardware, software and/or process to the customers' satisfaction via phone, chat, email or in-person. Assists in evaluating and makin...