Talent.com
Housekeeping Supervisor
Housekeeping SupervisorGreat Wolf Lodge • Baraboo, WI, US
Housekeeping Supervisor

Housekeeping Supervisor

Great Wolf Lodge • Baraboo, WI, US
11 hours ago
Job type
  • Full-time
Job description

Job Description

Pay : $23 per hour

At Great Wolf, the Housekeeping Supervisor brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department. This leadership role is critical in the selection, training, staffing, and coaching of front line staff to ensure the safety, quality, and timeliness standards of the guest experience.

Join our Pack :

  • Grow your career : A great place to start or advance your career with cross-training, scholarship fund, and talent development programs at all levels
  • Great Perks : Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
  • Learn While You Earn : Gain access to Great Wolf University for on-the-job training, functional, and leadership training
  • Prioritize Your Well-Being : We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
  • Celebrate Your Uniqueness : Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized.

Benefits :

  • Medical, Dental, and Vision insurance
  • Health savings account
  • Telehealth resources
  • Life insurance
  • 401K with employer match
  • Paid vacation time off
  • Paid parental leave
  • Essential Duties & Responsibilities

  • Leads and mentors housekeeping staff daily to ensure cleanliness standards and operational efficiencies are met or exceeded.
  • Ensures the turnover of all vacant and clean rooms in a timely manner; verifies stayovers, reports early check outs, and communicates issues and discrepancies with front office.
  • Provides coaching, encouragement, and recognition to pack members when necessary.
  • Understands and champions Great Wolf policies and procedures, and collaborates with Housekeeping leadership in performance management of the department and its Pack Members.
  • Understands and participates in scheduling of staff, labor management and forecasting.
  • Participates in the development and execution of training programs for new hires as well as ongoing training for Pack Members.
  • Creates and schedules daily assignments, daily and weekly projects, and optimizes staff to ensure lodge cleanliness and performance.
  • Conducts daily stand up meetings with Room Attendants and House Attendants in order to prioritize the day and facilitates feedback from Pack Members.
  • Escalates pack feedback to leadership.
  • Inspects guest rooms for cleanliness, damage, supply levels, maintenance issues, and temperature control, and reviews results with Room Attendants; coaches and drives accountability and performance improvement.
  • Ensures linen storage rooms, trash rooms, and housekeeping carts are clean, organized, and properly inventoried for the next day's activities; ensures and promotes safety standards in these areas.
  • Supervises activities of staff and area to ensure compliance with resort standards, including the management of time and attendance.
  • Participates in recruitment process and selection of talent for the housekeeping department.
  • Assists with regular state of the team meetings and helps plan engagement activities for pack members.
  • Ensures the completion and proper communication / escalation of maintenance work orders and other concerns to the appropriate department.
  • Schedules deep clean and carpet care based on bi-yearly schedule and guest comments.
  • Basic Qualifications & Skills

  • High School diploma or equivalent experience
  • Minimum of 1 year experience in a Rooms Division supervisor or similar supervisor position
  • Prior hospitality or housekeeping experience or equivalent formal education
  • Experience with Microsoft Office and general software systems; proficiency in Excel, Word and Outlook Experience with HotSos or similar system
  • Demonstrated interpersonal and verbal communication skills
  • Demonstrated customer service, conflict resolution, employee engagement, retention and team building skills Ability to work flexible schedule including nights, weekends, and / or Holidays as needed
  • Desired Qualifications & Traits

  • Bachelor's degree
  • Previous housekeeping experience, preferably in large family resort or hotel
  • Experience with Opera or similar system
  • Bilingual, English and Spanish
  • Time management skills in a fast-paced environment
  • Physical Requirements

  • Ability to lift 30lbs
  • Ability to stand / walk for long periods
  • Ability to bend, stretch and twist
  • Capable of tolerating exposure to chemicals
  • Application Instructions :

    Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website). After a brief application, all qualified applicants will be immediately invited to setup an interview or attend an upcoming hiring event.

    Position Close Date :

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

    This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

    Create a job alert for this search

    Housekeeping Supervisor • Baraboo, WI, US

    Related jobs
    Store Manager

    Store Manager

    Dunkin - Baskin Robbins • Loganville, WI, United States
    Full-time
    We are currently looking for motivated, inspiring General Managers throughout Wisconsin, Minnesota, and Michigan!.Our Dunkin / Baskin-Robbins General Managers are the foundation of our winning teams ...Show more
    Last updated: 14 days ago • Promoted
    Warehouse Auditor

    Warehouse Auditor

    Capstone Logistics, LLC • Baraboo, WI, US
    Full-time
    This role is responsible for auditing the quality of incoming loads, ensuring compliance with established standards, and identifying any deviations. Observe the quality of loads on arrival.Identify ...Show more
    Last updated: 13 days ago • Promoted
    Traveling Superintendent

    Traveling Superintendent

    McCON Building Corporation • Dodgeville, WI, US
    Full-time
    McCON Building Corporation is a General Contractor located in Southwest Wisconsin.We specialize in commercial construction, partnering with a rapidly growing restaurant franchise.With the motto, &l...Show more
    Last updated: 12 days ago • Promoted
    Housekeeping

    Housekeeping

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    Work in a family atmosphere on Lake Delton.Housekeeping position available.Show more
    Last updated: 13 days ago • Promoted
    RN / LPN Opportunity – Lead with Autonomy, Enjoy YourAfternoons Off

    RN / LPN Opportunity – Lead with Autonomy, Enjoy YourAfternoons Off

    Southern Health Partners • Mauston, WI, United States
    Full-time
    Now Hiring : Full-Time RN or LPN — Monday to Friday, No Nights or Weekends!.Monday–Friday | 6-Hour Day Shifts | No Nights, No Weekends, Ever. Sign-On & Retention Bonuses Available.At Show more
    Last updated: 3 days ago • Promoted
    Travel Certified Occupational Therapy Assistant

    Travel Certified Occupational Therapy Assistant

    Centra Healthcare Allied • Reedsburg, WI, US
    Full-time +1
    Centra Healthcare Allied is seeking a travel Certified Occupational Therapy Assistant for a travel job in Reedsburg, Wisconsin. Job Description & Requirements.Certified Occupational Therapy Assi...Show more
    Last updated: 4 days ago • Promoted
    LTC RN

    LTC RN

    Generis Tek Inc. • Mauston, WI, US
    Full-time
    To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist.Ritika Sharma at email address.Please let me know if you or any of your friends would be interested in this posit...Show more
    Last updated: 19 days ago • Promoted
    Social Worker

    Social Worker

    Iowa County • Dodgeville, WI, US
    Full-time
    Iowa County is seeking applications for a full-time Social Worker in the Youth and Family Unit of the Social Services Department. Essential duties include but are not limited to child protective ser...Show more
    Last updated: 13 days ago • Promoted
    Travel Home Health Nurse

    Travel Home Health Nurse

    Genie Healthcare • Dodgeville, WI, US
    Full-time
    Genie Healthcare is seeking a travel nurse RN Home Health for a travel nursing job in Dodgeville, Wisconsin.Job Description & Requirements. Genie Healthcare is looking for a RN to work in Home H...Show more
    Last updated: 30+ days ago • Promoted
    Travel Occupational Therapist

    Travel Occupational Therapist

    Prime Time Healthcare Therapy • Dodgeville, WI, US
    Full-time
    Prime Time Healthcare Therapy is seeking a travel Occupational Therapist for a travel job in Dodgeville, Wisconsin.Job Description & Requirements. Includes estimated wage of $23 hr - $ 27 hr &am...Show more
    Last updated: 30+ days ago • Promoted
    General Cleaner

    General Cleaner

    Diversified Maintenance Systems, LLC • Lake Delton, WI, US
    Part-time
    For over 40 years, Diversified Maintenance Systems, LLC has been providing client-focused, quality maintenance solutions to facilities across the United States. We are a community of over 10,000 out...Show more
    Last updated: 30+ days ago • Promoted
    Highway Seasonal

    Highway Seasonal

    IOWA County • Dodgeville, WI, US
    Part-time
    The Iowa County Highway Department is seeking qualified applicants for full, part time, and on-call Seasonal Employee positions which may start as early as December 1, 2025, and may continue as lat...Show more
    Last updated: 13 days ago • Promoted
    Assistant Store Leader

    Assistant Store Leader

    Metro Market • Sun Prairie, WI, US
    Part-time
    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation / human resources. Perform scheduling, security, mainte...Show more
    Last updated: 1 day ago • Promoted
    Assistant Store Leader

    Assistant Store Leader

    Pick 'n Save • De Forest, WI, US
    Part-time
    Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation / human resources. Perform scheduling, security, mainte...Show more
    Last updated: 1 day ago • Promoted
    Highway Section Maintenance Patrol

    Highway Section Maintenance Patrol

    IOWA County • Dodgeville, WI, US
    Full-time
    IOWA COUNTY POSITION DESCRIPTION.JOB TITLE : Section Maintenance Patrol.DEPARTMENT / SECTION : Highway Department.TITLE OF IMMEDIATE SUPERVISOR : . Highway Commissioner, Operations Manager and Section M...Show more
    Last updated: 13 days ago • Promoted
    Housekeeping Aide Repost

    Housekeeping Aide Repost

    School District of Mystery Lake • Portage, Wisconsin, USA
    Full-time
    Portage Regional Health Centre.Portage Regional Health Centre.Days; Evenings; Nights; Weekends.Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud.Our org...Show more
    Last updated: 2 days ago • Promoted
    Housekeeper

    Housekeeper

    Wisconsin Dells Visitor & Convention Bureau • Wisconsin Dells, WI, United States
    Full-time
    Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well...Show more
    Last updated: 30+ days ago • Promoted
    Warehouse Supervisor

    Warehouse Supervisor

    Jobot • Portage, WI, US
    Full-time
    Leading manufacturer seeking experience Warehouse Supervisor - Opportunities for growth & advancement!.This Jobot Job is hosted by : Gabriel Ozuna. Are you a fit? Easy Apply now by clicking the "Appl...Show more
    Last updated: 30+ days ago • Promoted