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Philanthropic Consultant - Inside Sales
Philanthropic Consultant - Inside SalesVANGUARD CHARITABLE ENDOWMENT PROGRAM • Malvern, PA, US
Philanthropic Consultant - Inside Sales

Philanthropic Consultant - Inside Sales

VANGUARD CHARITABLE ENDOWMENT PROGRAM • Malvern, PA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position

Philanthropic Consultant- Inside Sales

Reports to

Client Services Manager

Purpose

The Philanthropic Consultant will lead the identification and cultivation of ultra-high net worth donors through inside sales strategies to drive sustainable growth, loyalty, and retention of our most profitable accounts.

Summary

The Philanthropic Consultant (SPC) is a key driver of growth within our inside sales business unit. This role blends service and sales to engage ultra-high net worth donors through inbound and outbound strategies. The SPC uses deep industry knowledge, consultative skills, and a client-first mindset to uncover needs, potion solutions, and convert opportunities into long-term relationships that fuel sustainable growths to fulfill donors’ end-to-end philanthropic goals.

Responsibilities

Sales Execution and Growth :

  • Uncovers, qualifies, and executes opportunities to engage ultra-high net worth donors in consultative dialogues to drive long-term, sustainable growth, loyalty, and retention.
  • Owns a defined portion of the organization’s annual growth targets and is accountable for delivering results.
  • Proactively offers products and services to address donor needs and enhance the donor experience.
  • Supports the development and management of sales channels, pipelines, platforms, and portfolios of ultra-high net worth donors.

Relationship Management

  • Cultivate relationships using a curious, holistic approach to understanding what drives donors grating and contribution patterns.
  • Manages and resolves challenges, issues, and objections promptly and effectively while maintaining trust and minimizing disruptions.
  • Engages internal and external subject matter experts as needed and leader donor interactions appropriate.
  • Leadership and Enablement

  • Serves as a leader among peers and less tenured colleagues. Embraces change and provide reassurance in challenging situations.
  • Demonstrates accountability for donor issues by accepting ownership through transaction processes.
  • Role models donor first mindset balance with business objectives and priorities
  • Maintain a high level of industry, tax, and regulatory knowledge through formal and informal training opportunities.
  • Participates or leads special projects and other duties as assigned.
  • Requirement

  • Undergraduate degree or equivalent combination of training and experience.
  • Minimum of three years of financial services, sales, call center, or client services.
  • Proven track record of driving revenue growth through consultative sales.
  • Demonstrated experience building and nurturing strong working relationships.
  • Quick, curious, and versatile learner.
  • Ability to work independently with minimal supervision.
  • Strong data synthesis and relationship analysis skills to influence philanthropic decisions.
  • Ability to read an audience and flex professional style to maximize impact.
  • Operates with a sense of urgency while maintaining professional composure.
  • High emotional intelligence and active listening skills.
  • Strategic agility and adaptability.
  • Strong and clear communicator; both written and verbal
  • Excellent organization and time management skills.
  • Strong attention to detail.
  • Flexible and adaptable to changing work environments.
  • Ability and willingness to travel.
  • Successful completion of Chartered Advisor in Philanthropy within 18 months of starting position (CAP).
  • Experience with a CRM (Salesforce) is strongly preferred.
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    Inside Sales • Malvern, PA, US

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