Check Operations Specialist

Check Operations Specialist

Hicksville, NY 11801

The Operations Specialist in the ACH and Check Operations Department is responsible for the timely and accurate processing of financial transactions. Additional responsibilities include providing support for both internal and external customers. This role ensures compliance with internal policies, regulatory requirements, and industry standards while maintaining operational efficiency.

Job Responsibilities :

• Support processing and reconciliation of incoming and outgoing files and related activities.
• Research discrepancies to ensure accuracy and prevent fraud or operational risk and report issues of concern or matters of potential risk to management.
• Maintain daily logs and documentation for transaction processing and reporting.
• Monitor and resolve rejects, exceptions, and outstanding items within set timelines.
• Participate in end-of-day balancing and reconciliation procedures.
• Assist with resolution of operational issues and inquiries.
• Support business continuity and disaster recovery procedures related to transaction processing.
• Recommend process improvements to enhance efficiency and accuracy.

Additional Accountabilities :

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Flagstar is an Equal Opportunity Employer