Operations Coordinator

Operations Coordinator

This role involves working within the Brokerage Operations area to independently and promptly review and process Non Registered Associates, Registered Admins, and testing kits. The position requires a strong ability to audit accurately and identify paperwork that is not in good order.

Responsibilities

• Conduct high-quality check-in calls that add value to newly affiliated individuals.
• Send professional welcome emails to newly affiliated individuals within service level agreements.
• Accurately and timely process transitioning business.
• Contact product companies for Change of Representative updates and update status on client tracking sheets.
• Close all assigned opportunities in Salesforce promptly to prevent backlog.

Essential Skills

Additional Skills & Qualifications

Work Environment

Associates are required to come into the office twice a week, with Wednesday as a mandatory team day. The other day is flexible. The office has a business casual dress code and features an open cubicle style. This is not a clock in and clock out company, and while there is no lunchroom serving food, there is a place to eat. The standard shift is from 8 am to 5 pm.

Job Type & Location

This is a contract to hire position based out of West Des Moines, Iowa.

Pay and Benefits

The pay range for this position is $20.00 - $21.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type

This is a hybrid position in West Des Moines, IA.

Application Deadline

This position is anticipated to close on Oct 17, 2025.