Technical Account Manager

A company is looking for a Technical Account Manager.

Key Responsibilities

Manage and resolve all technical tickets for assigned strategic accounts

Develop and maintain technical success plans that align TestRail's capabilities with the customer's long-term business goals

Advise customers on integrating TestRail with modern DevOps tools and assist in leveraging the TestRail REST API

Required Qualifications

Proficiency with Windows and Linux servers

Strong understanding of web technologies and networking

Experience with at least one major scripting or programming language

Familiarity with software testing methodologies (BDD, TDD, Agile)

Self-motivated and customer-oriented, capable of managing work against performance metrics