Ronald McDonald House Charities of Central Indiana (RMHCCIN) is expanding and seeking an exceptional Business Office Manager to oversee and support the organization's daily financial and business operations. This role works closely with the Director of Administration to enhance systems, processes, and practices that sustain and strengthen our mission. The ideal candidate will be detail-oriented, collaborative, and eager to improve efficiency and accuracy across multiple functions.
What You'll Do
Accounting & Financial Management
Manage day-to-day accounting operations, including general ledger, accounts payable / receivable, and bank reconciliation.
Manage the billing process and enhance accuracy of accounts payable; collaborate with departments to ensure timely approval and payment of invoices.
Responsible for the credit card process for all business card holders.
Support the preparation of timely and accurate monthly, quarterly, and annual financial statements in accordance with GAAP and nonprofit standards (FASB ASC 958).
Assist with annual budgeting, financial analysis, and the preparation of financial materials for leadership and the board.
Organizational Controls & Compliance
Collaborate with the Director of Administration to ensure all legal, insurance, and compliance standards are met.
Participate in the insurance claims process and serve as a liaison between the insurance agent and internal teams; acquire and track certificates of liability.
Ensure state-level registrations, forms, and accounts are updated monthly and annually (e.g., Business Entity, InTime).
Assist with grant compliance and provide financial updates to Development and Operations teams.
Update and enforce financial and administrative policies and procedures.
Collaboration & Project Management
Facilitate onboarding, orientation, and training for new hires; coordinate with IT, RMHC Global, and external partners to ensure all credentials, accounts, and systems access are in place.
Schedule and track completion of all required trainings; assist the Director of Administration with ongoing organization-wide training and serve as liaison for trainers.
Provide financial and administrative guidance to staff as needed.
Vendor Management
Manage vendor and supplier relationships, including contracts, performance monitoring, and adherence to IRS and organizational guidelines.
Facilitate collaboration between administrative and development departments to support donor solicitation processes and tracking.
What You'll Bring
Bachelor's degree in Accounting, Business Administration, or Nonprofit Management preferred.
Minimum 3–5 years of progressive accounting or administrative management experience; nonprofit or human services background preferred.
Proficiency with budgeting, bookkeeping, and expense tracking; QuickBooks Online (QBO) experience strongly preferred.
Highly skilled in Microsoft Office; strong written and verbal communication skills.
Ability to work independently, prioritize, and meet deadlines.
Demonstrated interpersonal skills and ability to collaborate effectively with staff, volunteers, donors, and guests.
Work Environment
This role operates primarily in an office setting with occasional evening or weekend work to support special events. Must be able to lift up to 25 lbs, frequently climb stairs, and manage multiple priorities in a dynamic environment.
Why Join RMHCCIN
At RMHCCIN, you'll join a team that supports families in medical crisis with compassion, collaboration, and care. You'll have the opportunity to make a meaningful impact every day while contributing to a mission-driven, supportive, and inclusive workplace.
Ronald McDonald House Charities of Central Indiana is an equal opportunity employer and at will employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Further, RMHC Central Indiana takes affirmation action to ensure that employees are treated equitably and fairly during employment without regard to any of these
characteristics.
Manager • Indianapolis, IN, USA