Satellite Operations Technician - Tier II
Trick Dog TechnologyTampa, FL, United States4 days ago
Job type
- Full-time
Job description6+ years of experience with complex SATCOM systems (or equivalent combination of education / training) Active TS clearance with SCI eligibility DoD 8570 IAT Level II Certification (or ability to obtain within 60 days) Hands-on experience with iDirect hub solutions, TCP / IP networking, and SATCOM / RF systems Strong communication and collaboration skills, with the ability to mentor junior staff
We are seeking a motivated Satellite Operations Center Tier 2 Technician to join our team supporting a global satellite communications mission. This role provides advanced Tier 2 and Tier 3 support across worldwide SATCOM and IP networks, ensuring secure, high-performance connectivity for critical operations.
The successful candidate will bring deep technical expertise, strong problem-solving skills, and a commitment to mission success.
Key Responsibilities
- Monitor and manage global SATCOM networks, including iDirect hub technologies and TDMA / IP networks
- Perform quality control on iDirect options files, MSL entries, and Remedy tickets
- Provide Tier 2 / 3 operational support and serve as a mentor for Tier 1 technicians
- Troubleshoot and resolve complex SATCOM, RF, and networking issues
- Collaborate with cross-functional teams to ensure continuous improvement and mission success
Required Qualifications
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Technician Tier Ii • Tampa, FL, United States
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