Solutions Engineer

Job Description

Job Description

We're seeking a Solutions Engineer to serve as a technical bridge between our engineering team, business stakeholders, and third-party partners. This role combines technical expertise with strategic thinking and exceptional communication skills to drive successful technical implementations and optimize our digital presence. This role will help join in the company mission to create a brave and inclusive community where diversity and inclusivity are woven into the fabric of the organization, both internally and externally. If you're passionate about technology, love solving complex problems, and have a talent for making technical concepts accessible to others, we want to hear from you.

This role reports to the Director of Engineering.

Responsibilities :

Technical Integration & Partnership Management

Evaluate and vet third-party technical solutions for compatibility with existing systems

Lead technical integration projects with external partners

Develop and maintain technical documentation for integrations

Troubleshoot complex technical issues across the technology stack

Technical Leadership & Communication

Translate technical concepts into clear, actionable insights for non-technical stakeholders

Collaborate with cross-functional teams including Marketing, SEO, and Visual Merchandising

Drive technical optimization initiatives

Performance Optimization

Monitor and improve web performance metrics

Implement and manage Google Tag Manager integrations

Help facilitate data flow for analytics metrics to GA4

Requirements :

5+ years of relevant technical experience

Experience working with third-party vendors and non owned javascript / external code

Background in teaching or technical training

Knowledge of SEO and marketing technology

Experience with technical project management

Strong understanding of modern web frameworks (React, MERN stack)

Experience with Rails and Shopify development

Familiarity with both theme and app development in Shopify

Understanding of web performance optimization techniques

Experience with Google Tag Manager and GA4

Demonstrated ability to communicate technical concepts to non-technical audiences

Experience in cross-functional collaboration

Strong problem-solving and analytical skills

Strategic leader who anticipates challenges and implements preventive solutions to minimize disruption to team productivity and business outcomes

Strong communicator with excellent interpersonal skills

Natural problem solver with analytical mindset

Self-motivated learner with curiosity about new technologies

Ability to work effectively in fast-paced environments

Strong focus on mentorship and team development