Talent.com
No longer accepting applications
Technical Support Engineer

Technical Support Engineer

EchoStarJanesville, WI, United States
2 days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $20.25 / Hour

    Create a job alert for this search

    Technical Support Engineer • Janesville, WI, United States

    Related jobs
    Systems Engineer -I (Remote)

    Systems Engineer -I (Remote)

    Serigor Inc.Madison, WI, WI, US
    Remote
    Full-time
    Quick Apply
    Systems Engineer -I (Remote) Location : Madison, WI Duration : 09 Months Job Description : This position is more accurately described as a Telecommunications Administrator. The Telecommunication Specia...Show moreLast updated: 30+ days ago
    Cloud Software Engineer

    Cloud Software Engineer

    Gulf Coast Automation GroupMadison, Wisconsin, United States
    Full-time +1
    Quick Apply
    Job Title : Full Stack Cloud Engineer.Primary Location : Madison, Wisconsin- Hybrid.TalentFish is casting a line for a.This is a direct hire role that is hybrid in Madison, WI.Madison, WI area (withi...Show moreLast updated: 30+ days ago
    • Promoted
    Product Tech Support Specialist - Located in Warroad, MN

    Product Tech Support Specialist - Located in Warroad, MN

    MarvinMadison, WI, United States
    Full-time
    Are you energized by solving complex technical challenges and helping customers find the right solutions? Join Marvin as a Product Tech Support Specialist, where your expertise will guide customers...Show moreLast updated: 13 days ago
    • Promoted
    Engineer

    Engineer

    American Family InsuranceMadison, WI, United States
    Full-time
    This position collaborates with others to provide and maintain applications that meet business needs.Responsible for design and development for simple to moderately complex business solutions.Compe...Show moreLast updated: 30+ days ago
    Software Implementation Specialist

    Software Implementation Specialist

    ECPMadison, WI, US
    Remote
    Full-time
    Quick Apply
    ECP is a market-leading SaaS software solution that enables senior living communities to better care for their residents. ECP is used in over 6,500 communities around the world.We're looking to furt...Show moreLast updated: 30+ days ago
    • Promoted
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce53502 Albany, WI, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior Network Engineer

    Senior Network Engineer

    EnsonoMadison, WI, United States
    Full-time
    Senior Network EngineerRemote - United States.Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things. We enable our clients to achieve key busine...Show moreLast updated: 15 hours ago
    • Promoted
    Lead Engineer

    Lead Engineer

    MedicaMadison, WI, United States
    Full-time
    Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences an...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Manager

    Customer Support Manager

    VirtualVocationsRockford, Illinois, United States
    Full-time
    A company is looking for a Customer Support Manager to lead a high-performing support team in resolving customer support tickets efficiently. Key Responsibilities Oversee daily operations of the C...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Support Representative

    Customer Support Representative

    VirtualVocationsRockford, Illinois, United States
    Full-time
    A company is looking for a Representative, Support Center.Key Responsibilities Provide service support to members and / or providers through various communication channels Conduct surveys related ...Show moreLast updated: 30+ days ago
    Desktop Support IV

    Desktop Support IV

    DKMRBH IncMadison, WI, United States
    Full-time
    Quick Apply
    ROLE TITLE : Desktop Support IV START / END : 01 / 05 / 2026 to 06 / 30 / 2026, with a reasonable possibility of a multi-year extension. WORK ARRANGEMENT : Onsite< / b...Show moreLast updated: 3 days ago
    Customer Support Specialist

    Customer Support Specialist

    Hustle Notice BizMadison, WI, US
    Full-time
    Quick Apply
    We are seeking a dedicated and proactive Customer Support Specialist to join our dynamic team.In this role, you will serve as the first point of contact for our valued customers, providing exceptio...Show moreLast updated: 30+ days ago
    • Promoted
    Foundry Engineer

    Foundry Engineer

    Brightpath Associates LLCEvansville, WI, United States
    Full-time
    We are seeking a hands-on, ambitious Foundry Engineer to drive continuous improvement in cast part quality and process efficiency. You’ll own gating and riser design, serve as the primary user of ca...Show moreLast updated: 1 day ago
    • Promoted
    Software Engineer

    Software Engineer

    Singlewire Software, LLCMadison, WI, United States
    Full-time
    Singlewire Software is the developer of Visitor Aware and InformaCast, leading visitor management and emergency notification platforms. Our software is used by more than 6,000 organizations around t...Show moreLast updated: 27 days ago
    • Promoted
    Lead, Support Center - Remote - PST Hours

    Lead, Support Center - Remote - PST Hours

    Wisconsin StaffingMadison, WI, US
    Remote
    Full-time
    Customer Support Representative.All candidates must be flexible to work Sunday through Saturday, 8am to 8pm, local time, including holidays. Provides customer support and stellar service to meet the...Show moreLast updated: 2 days ago
    • Promoted
    Customer Support Specialist

    Customer Support Specialist

    VirtualVocationsRockford, Illinois, United States
    Full-time
    A company is looking for a Support Specialist to assist clients and therapists in accessing high-quality mental healthcare. Key Responsibilities Troubleshoot and resolve issues raised by clients a...Show moreLast updated: 30+ days ago
    Desktop Support IV

    Desktop Support IV

    MARS Solutions GroupMadison, WI, United States
    Full-time
    Quick Apply
    MARS Solutions Group is looking for an experienced Desktop Support located in Madison, WI.Our client is a government agency looking for high-quality talent to make a difference.They are known to re...Show moreLast updated: 4 days ago
    • Promoted
    Computer Support Specialist

    Computer Support Specialist

    TradeJobsWorkForce53502 Albany, WI, US
    Full-time
    Pay attention to customers’ descriptions of their computer problems Ask customers questions to properly diagnose the problem Walk customers through the recommended problem-solving steps Set up or r...Show moreLast updated: 30+ days ago