Branch Manager

Position Title : Branch Manager

Department : Management

Supervisor : Regional Manager

FLSA : Exempt

Position Summary :

Ensure efficient operation of the Branch to ensure customer satisfaction and projected bottom line profit. Manages personnel issues and supervision. Maintains a positive company image by providing courteous, friendly and efficient customer service. Maintains company standards by ensuring employees are aware of expectations, are properly trained and are held accountable for their actions.

Essential Functions :

• General operations of the Branch.
• Develops strong business relationships with customers by maintaining open communication with customers, and by quickly and effectively resolving problems
• Ensures compliance with established policies and procedures including but not limited to safety (HACCP, OSHA) personnel, security, pest control and shrink control.
• Reviews financial and operational reports and takes necessary actions based on report results.
• Directs subordinates to ensure timely and accurate management of all warehouse operations including safety, sanitation, shelf labels, inventory, merchandising, receiving, stocking, stacking position, order pulling, shipping and in store customer service.
• Defines the service standards and the operational mission of the branch, communicates it to the employees and monitors activities in order to meet the goals of the branch.
• Maximizes all sales opportunities by ensuring high levels of customer service by ensuring proper scheduling of the workforce while meeting budgetary guidelines.
• Manages selection, annual performance appraisals and professional development of all Management level personnel.
• Directly supervises and manages, assistant branch managers & department managers.
• Coaches managers on employee relation issues such as new hires, transfers, promotions, demotions and any disciplinary action including termination.
• Maintains communication with the Corporate Offices to ensure compliance with company policies and procedures as well as state and federal laws and regulations.
• Reviews inventory on a regular basis to ensure that the inventory is correct and the products are in-house
• Completes and processes necessary reports and paperwork accurately and timely.

Other Responsibilities :

Education, Experience and Skills Required :

Work Environment :

Acknowledgement :

I fully understand the responsibilities and qualifications required for this job. Furthermore, I find that I am capable of performing the required functions.