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Aftersales Service Engineer
Aftersales Service EngineerStellantis • Auburn Hills, MI, United States
Aftersales Service Engineer

Aftersales Service Engineer

Stellantis • Auburn Hills, MI, United States
6 days ago
Job type
  • Full-time
Job description

Stellantis is seeking a technically skilled and collaborative Aftersales Service Engineer to lead Mopar’s aftersales strategy for critical vehicle security components such as keys and immobilizer systems. This role is pivotal in ensuring these systems are supported efficiently across vehicle launches and lifecycle service. You’ll also contribute to New Vehicle Prep and Technical Licensing initiatives. This is a unique opportunity to shape vehicle security service strategy while working in a dynamic, cross-functional environment. You’ll have visibility across engineering, product development, and commercial teams, with the chance to make a real impact.

Key Responsibilities :

  • Lead cross-functional collaboration with Mopar, Product Development, and Suppliers to support vehicle security systems.
  • Develop and implement strategic service support plans for new model and system launches.
  • Coordinate Mopar’s launch readiness tracking and reporting for security components.
  • Troubleshoot and resolve product and order issues related to vehicle security systems.
  • Support FOB programming and cutting when required.
  • Escalation support for field and technical support departments.
  • Continuously improve Mopar’s service model for security components.
  • Support New Vehicle Prep planning and issue resolution.
  • Assist in managing the Technical Licensing program, including :
  • Revenue target setting
  • Data issue resolution
  • Negotiation of terms with external partners

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer : 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with :

  • An employer match on contributions to your 401k, Roth, and Catch-Up plans
  • An employer contribution, even if you don’t contribute
  • Income Protection & Insurance Options

    Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

    Company Vehicle Lease Program

    Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

    Family Building Benefit

    We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

    Support for Your Growth and Giving Back

    We believe in investing in your future and your passions :

  • Tuition reimbursement
  • Student loan refinancing programs
  • 18 paid volunteer hours each year to make a difference in your community
  • And so much more!

    When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.

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    Service Engineer • Auburn Hills, MI, United States

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