Operations Manager
At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In product development and manufacturing at PwC, you will specialise in improving product development and manufacturing processes. You will work closely with clients to analyse product development lifecycles, identify bottlenecks, and develop strategies to enhance speed to market, reduce costs, and improve quality. Working in this area, you will also provide guidance on implementing lean manufacturing principles, optimising supply chain integration, and leveraging digital technologies.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
- Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
- Develop skills outside your comfort zone, and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Our Product Development & Manufacturing (PD&M) Team helps our clients leverage advanced strategies, operational approaches and technologies to innovate, develop and manufacture products and services in a manner that significantly increases operational efficiency and drives new levels of enterprise-wide growth in a connected world.
Basic Qualifications :
Minimum Degree Required (BQ) : Bachelor's DegreeMinimum Year(s) of Experience (BQ) : 4 year(s)Preferred Qualifications :
Degree Preferred : Master's DegreePreferred Fields of Study : Biomedical Engineering, Computer Engineering, Engineering, Industrial and Operations Engineering, Industrial Engineering, Materials Science and Engineering, Project Engineering & Management, Production Engineering, Systems Engineering, Biomedical Science, Computer and Information Science, Data Processing / Analytics / SciencePreferred Knowledge / Skills :
Demonstrates intimate knowledge and experience with and a proven record of success in leading or facilitating project management or client consultations in the areas of product development and manufacturing, preferably for a global network of professional services firms, in one of the following core industry sectors :
Industrial : Automotive; Aerospace; Chemicals; Industrial Manufacturing; or ConstructionTechnology : Hardware / Electronics; Systems; Software; Semiconductor; or TelecommunicationsLife Sciences : Pharma, Bio Pharma, & Specialty Pharma; Medical Device, Medical Technology & Diagnostics; Generics; or Animal Health; and Consumer Markets : Food & Beverage; Goods; or Vertically Integrated RetailDemonstrates intimate knowledge and experience with and a proven record of success directing efforts in advisory services in the following capability areas :
Technical solution architecture for one or more of these technologies : Dassault 3DEXPERIENCE (3DX), Siemens Teamcenter, PTC Windchill, SAP PLMPLM Blueprint & Design for the above technologiesDigital Engineering / PLM Strategy DevelopmentDigital Engineering Application (PLM, ALM, PPM) Configuration and DeploymentEngineering Decision Support & AnalyticsEngineering Cloud SolutionsProduct Development Strategy & OperationsConnected Products / Platforms / ServicesDemonstrates intimate abilities to lead and manage a diverse team including :
Demonstrates the ability to build, maintain, and utilize networks of client relationshipsPossesses advanced problem solving and analysis skillsPossesses advanced spreadsheet, presentation and document development skillsPossesses detailed value case development skillsPossesses the ability to interpret financial statementsPossesses engaging interpersonal skillsPossesses a collaborative and can-do mindsetPossesses financial modeling skillsPossesses the ability to influence and shape thinking of peer level and Director level client resourcesPossesses Program / Project leadership skills - ability to lead complex multi-workstream projectsManages unstructured situations, anticipating client needs and developing solutionsPossesses the ability to develop / coach resources and guide careers of team membersPossesses client presentation skillsPossesses proposal & pricing development skillsTravel Requirements : Up to 80%