Renewals Manager

A company is looking for a Renewals Manager to lead customer renewals and contract management functions.

Key Responsibilities

Manage and mentor a team responsible for executing customer renewals and contract management

Oversee the full renewal lifecycle, ensuring accuracy, efficiency, and a high-quality customer experience

Develop and refine renewal strategies to improve retention rates and minimize churn

Required Qualifications

5-7 years of experience in renewals, account management, or related functions, with at least 2 years in a people management role

Strong background in account management and customer retention

Experience managing the contract lifecycle and pricing strategies

Familiarity with CRM and ERP systems (HubSpot, NetSuite, Maxio)

Proven ability to manage competing priorities in a deadline-driven environment