Talent.com
Technical Support Engineer

Technical Support Engineer

EchoStarSteubenville, OH, United States
30+ days ago
Job type
  • Full-time
Job description

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Benefits :

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Salary Ranges

    Compensation : $21.25 / Hour

    Create a job alert for this search

    Technical Support Engineer • Steubenville, OH, United States

    Related jobs
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderSummitville, OH
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    Physician / Pennsylvania / Locum or Permanent / Technical Support Specialist - Canonsburg, PA or Mor

    Physician / Pennsylvania / Locum or Permanent / Technical Support Specialist - Canonsburg, PA or Mor

    OptumCareCanonsburg, PA, US
    Permanent
    The Technical Support Specialist's role is to ensure proper computer operations so that end users can accomplish organizational tasks. This includes receiving, prioritizing, documenting and actively...Show moreLast updated: 30+ days ago
    • Promoted
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce15074 Rochester, PA, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Manufacturing EngineerManufacturing Engineering • Weirton, WV • Full time • On-site

    Manufacturing EngineerManufacturing Engineering • Weirton, WV • Full time • On-site

    Form EnergyWeirton, WV, United States
    Full-time
    Are you ready to build America's energy future? Form Energy is an American manufacturing and energy technology company.We're revolutionizing energy storage with cost-effective, multi-day technology...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAHanoverton, Ohio, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    Forward Deployed Engineer

    Forward Deployed Engineer

    IFSMarshall County, West Virginia, USA
    Full-time
    As a Forward Deployed Engineer youll work directly with IFS Acquired organizations to deliver custom production-ready AI solutions that solve real-world problems. Youll lead the design and deploymen...Show moreLast updated: 1 day ago
    • Promoted
    Senior Equipment Engineer, Heated SystemsManufacturing Engineering • Weirton, WV • Full time • On-site

    Senior Equipment Engineer, Heated SystemsManufacturing Engineering • Weirton, WV • Full time • On-site

    Form EnergyWeirton, WV, United States
    Full-time
    Are you ready to build America's energy future? Form Energy is an American manufacturing and energy technology company.We're revolutionizing energy storage with cost-effective, multi-day technology...Show moreLast updated: 30+ days ago
    • Promoted
    I&E Technician

    I&E Technician

    Marathon PetroleumCadiz, OH, US
    Full-time
    At MPC, were committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.This position ...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    PRN - Treatment Support Technician 2 - Moffett House

    PRN - Treatment Support Technician 2 - Moffett House

    Gateway RehabBeaver Falls, PA, United States
    Full-time
    Gateway Rehab Center (GRC) has an outstanding opportunity for a PRN Treatment Support Technician 2 in our Beaver Falls, PA location. Our Technician facilitates programming and assures the integrity ...Show moreLast updated: 7 hours ago
    • Promoted
    Process EngineerManufacturing Development • Weirton, WV • Full time • On-site

    Process EngineerManufacturing Development • Weirton, WV • Full time • On-site

    Form EnergyWeirton, WV, United States
    Full-time
    Are you ready to build America's energy future? Form Energy is an American manufacturing and energy technology company.We're revolutionizing energy storage with cost-effective, multi-day technology...Show moreLast updated: 16 days ago
    • Promoted
    I&E Technician

    I&E Technician

    Marathon Petroleum CorporationCadiz, OH, United States
    Full-time
    At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.This positio...Show moreLast updated: 1 day ago
    • Promoted
    Linux Support Engineer

    Linux Support Engineer

    RAMPS International Inc.Leetsdale, PA, US
    Full-time
    Face to Face interview is required for the final round.Linux – Level 1 – 1.Should be flexible to work in shifts (dayshift / night shift as per business need). Knowledge of any Ticketing to...Show moreLast updated: 30+ days ago
    • Promoted
    Telecom Splicer (Wellsburg, WV)

    Telecom Splicer (Wellsburg, WV)

    TEKsystemsWellsburg, WV, United States
    Full-time
    Servicing Cox Communications, Comcast Cable, Segra and Suddenlink in the States of Virginia, West Virginia, Maryland, North Carolina, Tennessee, Florida, Pennsylvania, New Jersey and in Washington ...Show moreLast updated: 3 days ago
    • Promoted
    Caregiver / DSP / 2K Sign On

    Caregiver / DSP / 2K Sign On

    BrightSpring Health ServicesCarrollton, OH, United States
    Full-time
    ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living. As a DSP, you play a crucial role in helping us p...Show moreLast updated: 1 day ago
    • Promoted
    Senior Traffic Engineer

    Senior Traffic Engineer

    GAI Consultants Inc.Canonsburg, PA, United States
    Full-time
    GAI Consultants, Inc is seeking a Senior Traffic Engineer to work out of our Cranberry Township, Homestead, or Southpointe, PA offices within our Transportation Business Unit.The successful candida...Show moreLast updated: 30+ days ago
    • Promoted
    Staff Process EngineerManufacturing Engineering • Weirton, WV • Full time • On-site

    Staff Process EngineerManufacturing Engineering • Weirton, WV • Full time • On-site

    Form EnergyWeirton, WV, United States
    Full-time
    Are you ready to build America's energy future? Form Energy is an American manufacturing and energy technology company.We're revolutionizing energy storage with cost-effective, multi-day technology...Show moreLast updated: 30+ days ago
    • Promoted
    Rail Loader

    Rail Loader

    Marathon PetroleumCadiz, OH, US
    Full-time
    At MPC, were committed to being a great place to work one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.This position ...Show moreLast updated: 1 day ago
    • Promoted
    Protection & Controls Engineer 2

    Protection & Controls Engineer 2

    GAI Consultants Inc.Wheeling, WV, United States
    Full-time
    GAI Consultants is seeking an Engineer 2 (Protection & Controls) for substation-related work.This position will perform substation and protection and controls design, technical guidance / training / me...Show moreLast updated: 30+ days ago