Security Officer - Retail Mall Patrol Full-Time
As a Security Officer - Retail Mall Patrol Full-Time in Charlotte, NC, you will serve and safeguard clients in a range of industries such as Retail / Malls, and more. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol a dynamic retail or mall location, helping to deter security-related incidents while remaining highly visible and approachable. Your role involves conducting routine patrols, offering outstanding customer service, and engaging with visitors in a professional manner. You will have the opportunity to use technology such as computers or tablets to support your duties, all while working in an environment that values teamwork, agility, and integrity. Join a company that puts people first and supports your growth in the security-related industry.
Position Type : Full Time
Pay Rate : $17.60 / Hour
Job Schedule : Day Time
Mon 03 : 00 PM - 11 : 00 PM
Tue 03 : 00 PM - 11 : 00 PM
Thur 03 : 00 PM - 11 : 00 PM
Fri 03 : 00 PM - 11 : 00 PM
What You'll Do :
- Use our proprietary scheduling platform to claim open shifts at client sites
- Support operations across a range of environments including commercial real estate, healthcare, and education
- Receive site-specific training and guidance from experienced teams
- Deliver consistent, professional security presence and customer service
- Be ready to fill in at short notice when urgent needs arise
Responsibilities :
Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, including emergency response activities as appropriate.Respond to incidents and critical situations at the location in a calm, problem-solving manner.Conduct regular and random patrols throughout the retail or mall environment and its perimeter to help to deter unwanted activity and / or provide a visible presence.Monitor access points and general activity within the location to help to deter unauthorized entry or conduct.Complete logs, reports, and / or incident documentation according to Allied Universal procedures.Communicate professionally with visitors, tenants, and / or staff, providing assistance as needed.Support loss prevention efforts by maintaining awareness of surroundings and reporting suspicious behavior or activity.What We're Looking For :
Availability across various days and shiftsReliability and ability to adapt to different post assignmentsA desire to gain broad experience and grow within the companyInterest in transitioning into full-time roles when availableMinimum Requirements :
Customer service experience is preferred.Comfortable using a computer or tablet is preferred.Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.Possess a high school diploma or equivalent.As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.Licensing requirements are subject to state and / or local laws and regulations and may be required prior to employment.A valid driver's license will be required for driving positions only.Why Join Us :
Flexible Scheduling : Choose from a variety of open shifts that align with your availability and lifestyle.Career Growth : Clear path to full-time roles and ongoing advancement through paid training programs.Smart Tools : Access exclusive technology for real-time shift visibility and claiming.Full-Time Benefits : Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.Employee Perks : Enjoy discounts at restaurants, entertainment venues, and more through our perks program.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship / association with a protected veteran, or any other basis or characteristic protected by law. For more information : www.aus.com.
If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and / or employment process, please contact our local Human Resources department. To find an office near you, please visit : www.aus.com / offices.
Requisition ID 2025-1458962