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Analyst, Business Systems II

Analyst, Business Systems II

Spectraforce TechnologiesColumbia, SC, United States
2 days ago
Job type
  • Full-time
Job description

Titles : Business Systems Analyst II

Location : Columbia, SC (Hybrid - 3 days / week onsite)

Duration : 12 Months

C2 Clearence Required

Day to Day :

  • The Business Analyst will oversee and manage the workflow for End User Package, Deployment, and Remediation teams across all stages of solution development, testing, and deployment.
  • Using data analysis and visualization tools alongside with ServiceNow and the Microsoft M365 suite, they will track progress, identify bottlenecks, and provide actionable insights to improve efficiency.
  • The role includes maintaining accurate documentation, gathering and translating requirements, coordinating quality assurance efforts, and delivering clear, timely status updates to stakeholders.
  • By leveraging these tools and practices, the Business Analyst ensures transparency, alignment with business objectives, and successful delivery of software products to our customers.

Duties

  • Defines customer needs in technical and business contexts.
  • Ensure the proposed technical and business solutions meet the customer's objectives for the work effort.
  • Provide guidance with planning and prioritization of business support-related activities.
  • 30% Elicit and document user requirements to meet a business objective.
  • Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
  • 25% Guide both technical and customer departments in the development of the systems that support the business solution.
  • 10% Facilitate the transfer of knowledge about the direction of the business units to others who support them.
  • 10% Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
  • 10% Provide input on the business direction for system changes.
  • 10% Validate the business need for solutions to business problems and process improvements.
  • 5% Assist in the development and documentation of training materials.
  • Mentor or train less experienced staff.
  • Team : Small team - this person will make 4. Will work in an area comprised of Security professionals from all levels to Cyber Security professionals.

    Work Environment :

  • Fast-paced, high demand environment.
  • Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks.
  • Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
  • Interview : In-person

    Required Skills and Abilities :

  • Demonstrated understanding of concepts of the supported business unit. Basic knowledge of standard industry practices.
  • Demonstrated knowledge of procedures for the business unit.
  • Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units. Strong teamwork and interpersonal skills.
  • Understands how IT affects an organization and is able to link it to business processes.
  • Excellent analytical skills.
  • Good conceptual skills.
  • Able to read and comment on test plans and test matrices, project plans, and scope and design documents.
  • Required Technologies :

  • Data Analysis and Visualization Tools such as Microsoft Excel, Power BI, Splunk
  • Microsoft M365 suite
  • Required Software and Other Tools :

  • Microsoft Office.
  • PowerBI
  • Required Education : Bachelor's degree in Computer Science, Business Administration, or other job related field. or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Business Administration or other job related degree.

    Required Work Experience : 4 years of IT business analysis experience.

    Nice To Have :

  • Service Now / Azure Board experience
  • Demonstrated experience with software distribution tools such as SCCM, Intune, or BigFix, including oversight and management of deployment processes.
  • Experience working in Agile and DevOps environments, with a strong understanding of iterative development, continuous integration / continuous delivery (CI / CD), and cross-functional team collaboration.
  • Preferred Skills and Abilities :

  • Conceptual understanding of project management techniques.
  • Able to influence and negotiate solutions to business problems.
  • Preferred Software and Other Tools :

  • Visio, MS Project or similar software, data mining using DB2, SQL, and / or other tools.
  • Preferred Education : Bachelor's degree-in Computer Science, Business Administration, or other job related field or 4 years of job related experience with government business and / or BCBS companies.

    Preferred Licenses and Certificates : Certified Business Analysis Professional (CBAP), HIPAA, LOMA.

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    System Analyst • Columbia, SC, United States

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