Senior People Operations Associate (New York)

Senior People Operations Associate

Come build at the intersection of AI and fintech. At Ocrolus, we're on a mission to help lenders automate workflows with confidencestreamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to creditultimately creating a more inclusive financial system.

Trusted by more than 400 customersincluding industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and SquareOcrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world's most innovative lenders do business.

We're looking for a versatile team member to take on a hybrid role spanning People Operations, Recruiting, and Office Management. This is a unique opportunity for someone who thrives as a generalist, enjoys variety in their work, and wants to make a direct impact on both the employee and candidate experience.

Our office is located in FiDi, and we would expect you to be in the office 3-4 days per week, with the remaining days being remote. Occasional flexibility may be required on the exact days and hours, depending on social events or in-office needs.

What You'll Do : People Operations :

• Support employees throughout their Ocrolus journey, including owning the onboarding and offboarding process, answering questions, and connecting with team members to build relationships and drive engagement.
• Maintain accurate employee records in HR systems, assist with compliance reporting, and help streamline core HR processes.
• Provide day-to-day support for employee questions regarding policies, benefits, or procedures, escalating to senior HR as needed.
• Contribute to People Ops projects to help drive talent density, improve the employee experience, promote our values of Empathy, Curiosity, Humility, and Ownership, and support operational excellence.

Recruiting :

Office Management :

What You'll Bring To The Table :

Nice To Haves :

The full-time salary range for this role is around $70,000 + equity + benefits. Base pay offered may vary depending on job-related knowledge, skills, experience, and market location.

Disclosure as required by N.Y.C. Admin. Code 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City.

Life at Ocrolus

We're a team of builders, thinkers, and problem solvers who care deeply about our mission and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values : Empathy Understand and serve with compassion Curiosity Explore new ideas and question the status quo Humility Listen, be grounded, and remain open-minded Ownership Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That's why we're committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.