(104146)Implementation Manager

(104146)Implementation Manager

Implementation Manager Job Summary and Duties :

• Accomplishes staff results by communicating job expectations; training, planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
• Accomplishes financial objectives by monitoring labor hours and supply inventories.
• Conducts facility walkthroughs to inspect quality of work and safety compliance.  All issues will be discussed with the janitorial crew and managed through the online work order system.
• Meets with customers to discuss issues and foster a positive relationship by having a strong customer service mentality.
• Responds to ALL calls for assigned accounts at all times (this includes nights and weekends if necessary).
• Maintains quality service by enforcing quality and customer service standards; being proactive in identifying and preventing potential problems; recommending operational improvements.

Account Skills / Qualifications :

Experience in the janitorial industry is not necessary; high sense of urgency and customer service; performance and quality management; coaching; supervision; results driven; fostering teamwork; Microsoft Office; ability to lift 50 pounds or more; valid Driver’s License

Compensation :

Benefits :

DailyPay Available!! Make any day a payday!!

SEJ Services, LLC is a privately owned commercial janitorial facility services company operating in multiple states throughout the Southeast. Recognized as one of the nation's Top Workplaces in 2022-2025! We provide services for offices, hospitals, industrial, manufacturing, education facilities and places of worship on a daily basis. Please visit our website for more information about our company and our management team.