Manager, Software Engineering - Developer Connections, Client Build

Riot engineers bring deep knowledge of specific technical areas but also value the chance to work in many broader domains. As an Engineering Manager, you’ll predominantly offer creative solutions to organizational design. You’ll also serve as a mentor for a team of engineers, overseeing performance management, growth opportunities, and accountability. Developer Connections (DevCon) connects developers across the globe, enabling them to ship games reliably and efficiently. Sitting at the crossroads of Game Studios, R&D, and Central Tech, DevCon keeps a pulse on development across Riot. Our mission is to unblock teams and empower them to hit key milestones, ensuring that future games reach players on time and at quality. Within DevCon, the Client Build team provides the build infrastructure, orchestration, and solutions that game teams rely on to stay focused on creating the game itself. As a Manager, Software Engineering for Client Build, your mission is to make working game builds available to developers—and eventually players—with minimal investment from the game teams. To succeed, you’ll need to understand both the technical details of how builds are created and the broader impact they have on developer experience. You will report to the Sr. Manager, Software Engineering for Developer Connections. Responsibilities :

• Own the build farms for all of Riot’s games! You will be expected to understand your customers and their specific needs, industry trends and changes, and other central efforts. You’ll influence product direction and prioritization based on all of these factors combined with our existing technical capabilities.
• Drive positive outcomes for customers! Customers see your team as vital to their success. This includes proactive communication with customers and stakeholders, prioritizing value over idealism, and fostering a culture of accountability.
• Manage the team. You own performance management, team health, and support the engineers’ careers through mentorship and identifying growth opportunities
• Operational Excellence. You’re committed to keeping systems operationally globally and own a healthy on-call rotation. Your off-hours pages are rare due to investments you make into redundancy and automated recovery. Your team is well equipped to find failures before your customers do, and mitigate quickly before they lead to significant impact.
• Ensure that your team always understands why we’re doing this. All your engineers are able to connect their work back to DevCon and Riot’s mission. DevCon often pushes into uncharted territory, you provide the clarity to help the team navigate uncertainty. Required Qualifications :
• 7 years of experience as a software engineer
• 2 years working in an engineering management position
• Proficient with Scrum / Agile development methodologies Desired Qualifications :
• Knowledge of Build technologies, bonus for Unreal Engine games specifically
• Knowledge of CI / CD best practices
• Experience shipping games
• Experience serving in a product ownership roleaa415a4b-8b21-40fc-a65c-70d2b25ca29a