Senior Implementation Engineer (Fremont)

Senior Implementation Engineer

Cinnamon Inc. San Francisco ( On Site )

About Us

Cinnamon is a forward-thinking healthcare technology company that empowers patient advocates to secure financial assistance for medical expenses efficiently and securely. Our mission is to expand healthcare accessibility while upholding rigorous standards for data integrity, security, and compliance. Every interface you bring live shortens the time it takes a patient advocate to secure fundingand that can mean real dollars off a bill the same day.

Role Summary

As a Senior Implementation Engineer, you will own the end-to-end implementation of Cinnamons integration endpoints into customer environments. You will translate business requirements into technical deliverables, configure and validate HL7 / X12 interfaces, SFTP workflows, secure network connections, and ensure a seamless go-live experience. This role blends deep hands-on engineering with light project-lead responsibilities working side-by-side with customer IT teams while coordinating milestones internally to keep multiple implementations on track.

This role requires hands-on engineering expertise and the ability to independently solve technical challenges across integrations, with minimal guidance. Candidates must be able to troubleshoot, configure, and optimize systems without relying solely on external direction.

Key Responsibilities

System & Data Integration

• Configure, validate, and promote HL7 interfaces (ADT, SIU, ORM / OMP, RDE / RDS). Stand up NCPDP SCRIPT (e-Rx) plus X12 271 eligibility and 277 claim-status transactions
• Implement new SFTP connections on the existing FileMage instance running in GCP Compute Engine, routing incoming files to Cloud Storage buckets with checksum verification and lifecycle management in place
• Map and transform patient, order, billing, and pharmacy data payloads; reconcile demographics across disparate identity sources to ensure deterministic record linkage

Implementation Leadership

Troubleshooting & Continuous Improvement

Required Qualifications

Preferred Qualifications

What We Offer

How to Apply

Please send your resume and a brief cover letter highlighting your relevant experience to recruiting@cinnamon.health. We look forward to learning how you can help us accelerate secure, compliant data exchange across the healthcare ecosystem!