Planning Manager

Strategic Planning And Market Analysis Role

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Work arrangement - Onsite 4825 Creekstone Drive, Durham, NC 27703

Purpose : Support strategic planning efforts to help position the organization for short and long-term success. Under the direction of the Director and AVP, support and drive initiatives through project management, structured data analysis, and development of final deliverables.

Job Responsibilities :

• Organize and support planning efforts for Duke Health business units or system-wide initiatives
• Collaborate with leadership to develop multi-year strategic plans (usually clinical, but may include research or education) and annual work plans with goals, relevant data analysis, volume targets, and measures of success
• Develop strategic plans, operational plans and / or business plans needed to achieve organizational goals (with a focus on growth-related goals)
• Conduct analysis to identify and recommend new program development and business opportunities
• Conduct structured analysis of quantitative and qualitative data to generate key insights that inform guide decision-making for service lines, departments, strategic markets, affiliations, and other organizational entities
• Collect and analyze financial, clinical, and market data needed for planning, collaborating with leadership in hospitals, service lines, Marketing, Finance, Performance Services, and payor-related departments
• Monitor local, regional, and national trends to identify emerging opportunities and potential threats for Duke Health and its business units
• Develop and manage project plans for long and short term projects, providing updates to relevant leaders and flagging potential barriers
• Assess departmental project management needs and recommend tools and processes to manage requests and deadlines effectively
• Meet regularly with the Director, AVP, and team members to review project progress and set priorities
• Maintain strong relationships with administrative and clinical colleagues across the system to ensure alignment between strategy, planning, and operations
• Support the ongoing review and refinement of the enterprise strategic plan, including necessary analytics to understand monitor performance
• Support the development and maintenance of strategic planning data sources, tools, and reports for departmental and organizational leaders

Perform other related duties as assigned

Minimum Qualifications

Education

Bachelor's degree in a business or healthcare field required (Master's degree very strongly preferred)

Experience

Five+ years of experience in fields such as hospital / provider strategic planning, business planning, marketing planning, operations planning, market research, and quantitative / financial analysis.

Core competencies include : collaboration and team building skills, leadership skills, excellent planning and organizational skills, effective and efficient decision-making skills, and strong analysis and judgment skills.

Excellent written and oral communication skills, excellent interpersonal skills, demonstrated ability to be effective in a matrix management organization.

OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND / OR EXPERIENCE

Degrees, Licensures, Certifications

Must maintain compliance with all mandatory DUHS policies, training, and health / safety requirements

Knowledge, Skills, and Abilities : Must be able to achieve results in a large, complex organization. Highly developed verbal, written, and analytical skills. Group facilitation and presentation skills. Must be able to manage multiple projects and processes simultaneously. Self-motivation and the ability to perform with minimal supervision.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideasan exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions :

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and / or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.