Equipment Repair Coordinator

Job Description

Job Description

Equipment Repair Coordinator

$21.70 - $25.53

REPORTS TO : Purchasing Manager

POSITION SUMMARY :

Under the direction of the Purchasing Manager, the Equipment Repair Coordinator assists in the organization and coordination for the repair, inspection, and preventative maintenance of medical and dental equipment.

The individual will coordinate, schedule and track equipment maintenance and repairs with subcontractors, vendors, and outside service technicians.

When appropriate, may troubleshoot equipment issues using manufactures manual, repair, install and update some equipment.

The individual demonstrates adherence to the Brockton Neighborhood Health Center core values in all professional interactions.

QUALIFICATIONS :

• Associates degree in a technical / electronics field preferred or two years minimum experience working with medical and dental equipment in a clinical environment.
• Valid driver's license required; variable travel requirements to off- site locations that may require use of personal vehicle.

MINIMUM KNOWLEDGE BASE :

• Computer skills with proficiency in Excel Software
• Ability to integrate information from a variety of sources
• Excellent interpersonal and customer service skills
• Demonstrated excellence in time management and organization.
• Strong written and verbal communication skills.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

Professional Behavior

• Maintains optimal attitude to achieve favorable responses.
• Is reliable and dependable as demonstrated by excellent attendance.
• Maintains patient and coworkers’ confidentiality (HIPAA) at all times.
• Maintains discretion of conversation in work areas.
• Maintains compliance with all facility Policies and Procedures.
• Is pleasant, courteous, and considerate of patients and co-workers
• Maintains appropriate chain of command.
• Performs duties related to the continuous operation of the health center.

PRINCIPAL DUTIES AND RESPONSIBILITES :

• Works with subcontractors, vendors, manufacturers and outside service technicians to ensure proper and safe operation of all medical and dental equipment.
• Adheres to Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures.
• Responsible for ensuring all service and documentation is complete, timely and accurate
• Receives, reviews and prioritizes work orders requests.
• Performs regular visual inspections of all equipment. Documents and reports assessments to manager.
• Works with dental supervisor to monitor, track and request PO for dental equipment repairs and service.
• Create and maintain excel database for medical and dental equipment records.
• Oversees and tracks dental sensor repairs / replacements with IT and updates spreadsheet accordingly.
• Accompanies subcontractors, service technicians, and outside vendors while in the facility for all dental and medical equipment repairs and service calls.
• Coordinates and schedules the repair and installation of equipment with outside vendors and on occasion may repair and install some equipment.
• Oversees and accompanies annual equipment inspections with outside vendors.
• Coordinates disposal of non-repairable equipment.
• Monitors and tracks movement of rental equipment, equipment out for repair, loaner equipment and permanently assigned equipment inventory.
• Builds and maintains internal and external relationships with clinicians, staff, and outside vendors.
• Keeps manager, clinicians and staff informed of equipment repair status, etc.
• Schedules safety inspection for new equipment with outside vendors.
• Contacts equipment manufacturers for repair, calibration and software updates as needed.
• Facilitates equipment returns to manufacturer for service or replacement.
• Advises manager of any unsafe or potentially hazardous conditions.
• Monitors and informs manager of the status of repairs, scheduled inspections, unusual equipment situations and any other concerns.
• Perform other duties as needed.

WORKING CONDITIONS :

Works in a busy community health center in and urban neighborhood. Physical demands require walking and lifting packages and equipment (up to 50 lbs.

Walking and / or driving between health center buildings for delivery / distribution of mail, supplies and equipment. Interruptions are present and can be disruptive to work flow.

Stress is present due to high volume of work, diversified nature of activities and frequent deadlines. Preforms other employee duties to cover for staff absences.

Visual acuity sufficient for frequent reading. Hearing acuity sufficient for holding conversations with or without audio devices.

About us : BNHC is a multicultural organization that collaborates with community agencies and residents to provide high quality comprehensive health care.

We are committed to health promotion and disease prevention. BNHC began providing services in 1994 in a mobile medical van operating out of a church parking lot.

Since then, the center has rapidly grown to provide desperately needed services to low-income and marginalized populations in the greater Brockton area.

BNHC is committed to providing care that is responsive to community health needs and is linguistically, culturally and financially accessible.

BNHC serves an extremely diverse patient population including Brazilian, Cape Verdean, Haitian, Latino, Portuguese, African American and Caucasian, 77% of whom live in poverty.

BNHC is committed to providing a safe and heathy environment for patients and staff. As a condition of employment, employees, to include new hires, are required to be fully vaccinated to include the most recent COVID 19 booster and annual flu vaccines, with the exception of those who have documented medical or religious exemptions, that must be approved by BNHC according to its protocols.

Additional vaccines may be required based on the recommendation of the CDC. New hires who are not yet vaccinated for flu or COVID can arrange to be vaccinated on site.