Enrollment Advisor

A company is looking for an Enrollment Advisor Hourly.

Key Responsibilities

Serve as the primary point of contact and trusted advisor for Enrollment Experience (EE) processes

Provide expert support on complex enrollment scenarios and collaborate across departments to resolve issues

Lead training and coaching efforts for new hires and frontline staff, and develop resources to streamline workflows

Required Qualifications

Experience providing application or enrollment support in a high-volume customer-facing environment

Proficiency with Windows, MS Suite, and CRM platforms, with Salesforce experience preferred

Flexibility to work shifts aligned with varying hours, including evenings and weekends

Strong analytical and reasoning skills with the ability to navigate ambiguity

Collaborative leadership skills with the ability to manage competing deadlines effectively