Enrollment Specialist

Enrollment Specialist

We are seeking a detail-oriented and collaborative Enrollment Specialist to join our Enrollment Department. In this role, you will play a key role in supporting accurate and efficient insurance enrollment by processing incoming data feeds, ensuring data integrity, and contributing to a seamless experience for clients and policyholders alike.

Your Impact

• Be able to process incoming file feeds from insurance carriers containing employee data. Review each file for completeness; identify discrepancies or missing information and take action to resolve. Verify insured data using internal systems and / or by contacting carriers via phone or email. Format and code data based on coverage type (e.g., product availability) including scrub and maintain clean, accurate data sets across in-house systems.
• Respond to inquiries from clients, internal teams (Client Services, Call Center, IT), and carriers regarding file issues, drops / terminations, and feed failures. Assist in generating and distributing member correspondence (e.g., continuation notices) in accordance with client timelines (35 day turnaround).
• Proficient with creating mail merge documents, the use of macros and notices for insured policyholders. Backup for preparing monthly reports for Outsourcing and Military Markets business lines. Log and track file activity for audit and reporting purposes. Convert and format client data as needed to support timely member communications.
• Support time-sensitive processing of individual life insurance policyholder data in compliance with carrier service standards. Collaborate across teams to ensure smooth enrollment operations and high data integrity. Maintain awareness of internal quality standards and prioritize tasks accordingly. Contribute to continuous improvement initiatives and share knowledge with teammates.
• Participate in team meetings, training sessions, and ongoing development opportunities. Strong organizational skills; able to plan, prioritize, and meet deadlines. Detail-oriented with excellent problem-solving and analytical abilities. Effective communicatorboth written and verbal. Team-oriented and collaborative. Self-motivated and capable of working independently when needed.
• Proficient in Microsoft Outlook, Word, and Excel (mail merge experience strongly preferred). Ability to operate a computer for extended periods including sitting for prolonged periods.

Successful Candidates Will Have

One80 Intermediaries is a privately held firm with offices throughout the US and Canada. As a leading insurance wholesaler and program manager, One80 offers placement services and binding authority for property and casualty, life, travel / accident and health, affinity and administrative services, and warranty business. Launched just four years ago, One80 Intermediaries has grown to be one of the largest intermediaries in the United States. In 2024, One80 Intermediaries was ranked the 14th largest broker in the U.S. by Business Insurance. In 2025, One80 Intermediaries earned the Great Place To Work Certification for the second consecutive year.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.