Membership Coordinator

Onsite Membership Coordinator

We are looking for a dynamic and customer-focused Onsite Membership Coordinator to join our team in Honolulu, Hawaii. This long-term contract position involves extensive interaction with members and non-members, ensuring exceptional service and fostering positive relationships. The ideal candidate will bring strong organizational skills, excellent communication abilities, and a proactive approach to engaging with diverse stakeholders. Responsibilities include :

• Build and nurture relationships with members and non-members through consistent outreach, including phone calls, emails, and in-person meetings.
• Handle inquiries with accuracy and timeliness, ensuring a positive experience for all stakeholders.
• Review, follow up on, and approve membership applications efficiently.
• Organize and participate in membership events, meetings, and related activities.
• Maintain and update the membership database to ensure accuracy and accessibility.
• Collaborate with the accounting team to manage annual dues, resignations, and membership category changes.
• Prepare detailed reports as needed to support organizational goals.
• Assist with special projects and other responsibilities as assigned.

Requirements include :