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Membership and Healthy Lifestyles Coordinator

Membership and Healthy Lifestyles Coordinator

YMCA of HonoluluNuuanu, HI, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

PAY RANGE :

  • $20.50-$22.20 Hourly POSITION SUMMARY : The Membership Coordinator assists with all membership strategies and initiatives.
  • Key responsibilities for Membership include assistance with membership sales, member service, and member retention strategies.
  • This leadership position is responsible for assisting in daily operations of the Membership Department, including the Welcome Center and Child Watch.
  • The Membership Coordinator is accountable for delivering an exemplary membership experience and for handling customer related services.
  • This position works alongside the Membership Director to provide a seamless transition for members, from the point of enrollment to the long term relationship development and retention of the member.
  • This Coordinator assists with leading the development, growth, and retention of our membership and wellness programs.
  • This position works to meet the needs of members and the community through program and event execution.
  • The Membership Coordinator role works under the direct supervision of the Director of Membership & Healthy Living to provide quality service and communication to the members, assist members along their journeys to improved well-being, and ensure an excellent membership experience for all.

ESSENTIAL FUNCTIONS / JOB DUTIES :

  • Requires understanding of group work process, program and staff development, skilled in general management and communications.
  • Must be proficient in Microsoft Office Must be people oriented, possess strong management and supervisory skills, be well organized and multi-task oriented.
  • Previous customer service experience required.
  • Knowledge of program fiscal management preferred.
  • Ensures the Branch meets the needs of members and the community by implementing membership programs, strategies, and initiatives.
  • Keep in mind the Strategic Advantages of :

  • YMCA Values, Community-Based Branches, Equity and Inclusion, and Multi-Generational service.
  • Utilizes the association Strategy Screen in operational decision making.
  • Understands the association Strategic Priorities including the Community Impact areas of Youth Development, Healthy Living, and Social Responsibility.
  • QUALIFICATIONS :

  • TB test required Must be at least 18 years of age Skills / Knowledge : 2 years minimum experience working in membership, sales, and / or customer service related activities.
  • Education / Training :

  • Must be able to pass CPR, First Aid, AED certifications, Child Abuse Prevention training, and other mandatory training within completion time frame.   WHY THE Y? : Free Y membership with employment  Referral bonuses - Y employees can earn cash or Y credit bonuses for referring a new hire
  • Up to 60% discounts for yourself, family, and even your siblings on Y programs, camps, preschool, childcare, and more.     Child Protection Commitment The YMCA requires all staff to share responsibility for preventing child abuse by upholding professional boundaries, completing mandatory Praesidium training, and reporting concerns.
  • All candidates must successfully complete a comprehensive background screening, including criminal and sex offender checks.
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    Membership Coordinator • Nuuanu, HI, US

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