Clinic Manager - Retina Ophthalmology, Westwood

Description

Join one of the nation's leading academic medical centers and play a key role in advancing world-class eye care!

The Department of Ophthalmology's Retina Division at UCLA Health is seeking a Clinic Manager to lead a skilled team of professionals in our Retina outpatient clinic. This individual will champion operational excellence, foster team collaboration, and ensure an exceptional patient experience while supporting cutting-edge clinical care.In this role, you will :

Oversee daily clinic operations, ensuring efficiency, quality, and adherence to UCLA Health standards.

Supervise and develop administrative, clinical, and supervisory staff while promoting a collaborative, service-focused environment.

Partner with physicians and leadership to enhance workflows, patient access, and overall clinic performance.

Coordinate clinical and imaging support for faculty, fellows, optometrists, and residents.

Monitor patient satisfaction, manage escalations, oversee service recovery, and handle VIP patient coordination.

Maintain inventory and manage procurement of equipment and supplies for exam rooms, imaging labs, and visual field areas.

Review and update clinic policies and procedures to ensure compliance, consistency, and best practices.

Salary Range : $70900-

145200 Annually

Qualifications

Required :

Minimum 3 years of recent experience supervising staff.

Knowledge of ophthalmic medical terminology, anatomy, and physiology of visual systems.

Familiarity with signs and symptoms of various ophthalmic problems to answer patient-related questions and triage calls when urgent evaluation is required.

Excellent interpersonal skills with patients, staff, and physicians to promote comfortable, cooperative and effective working relationships with patients, physicians and staff.

Familiarity with computerized patient appointment scheduling system.

Ability to organize technician work schedules for continuous coverage.

Preferred :

Certification as Certified Ophthalmic Assistant or Certified Ophthalmic Technician.

Recent experience providing technical support in Ophthalmology practice.