Field Technician, Chicago IL area

Field Technician, Chicago IL Area

Integral to our post-sale process and our customers' satisfaction, Window Nation's Field Technician provides accurate project measurements and completes services to the relevant stakeholders.

Core Responsibilities

• Visit residential customer sites to measure each window, door, sliding glass door opening as needed
• Ensure order meets required installation specifications; ensure comprehensive purchase order, including material and labor requirements
• Support pricing process by providing accurate measurements and assessments for labor / materials
• Review installation project / process with customers
• Anticipate roadblocks that could impact customer expectations, job costs and / or code performance; recommend solutions
• Execute change order specifications
• Maintain service parts inventory and equipment
• Complete service assessments; identify needed services, materials, and labor to relevant stakeholders
• Fulfill service appointment specifications
• Ability to learn and stay proficient with all Window Nation products, install techniques, and service techniques
• Maintain proficiency to do all tasks of the position
• Maintain a substantive knowledge of product, install techniques, and construction basics
• Maintaining a driving record that meets company's insurance standards
• Ability to use an extension ladder in a safe manner to measure windows and perform services
• Must be able to pass EPA certification and follow EPA Regulations
• Knowledge of local permit / license / historical / HOA requirements

Basic Qualifications

Preferred Qualifications

$33 - $33 an hour

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team one that makes good decisions, drives innovation, and delivers better business results.

At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.