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Restaurant Regional Managermandarin required

Restaurant Regional Managermandarin required

DASHAN INCNew York, NY, US
16 hours ago
Job type
  • Full-time
Job description

Responsibilities (English)

  • Take full responsibility for the day-to-day operations of all stores within your assigned region, ensuring service quality, revenue growth, cost control, and profit targets are met.
  • Lead and coach store managers to implement corporate SOPs, promoting operational consistency and service excellence across all locations.
  • Support the opening of new stores—including site evaluation, staffing plans, and pre-opening training—to accelerate regional growth and brand replication.
  • Coordinate with HQ departments including Brand / Marketing, Finance, and HR to align resources, execute initiatives, and resolve cross-functional issues efficiently.
  • Manage emergency scenarios such as employee disputes, health & safety incidents, or PR crises, and take ownership of handling escalated customer complaints with structured resolutions.

Qualifications (English)

  • A genuine passion for the food & beverage industry and a long-term commitment to growing within the restaurant business.
  • Minimum 2 years of experience managing multiple locations in a Chinese cuisine chain or American fast-casual brand; strong understanding of multi-unit operations and SOP systems.
  • Proven leadership in team development, staff motivation, P&L management, and operational problem-solving.
  • Proficient in using operational analysis tools such as Google Sheets, POS systems, and labor scheduling platforms; strong data sensitivity and logical thinking.
  • Bilingual fluency in English and Mandarin is required.
  • Familiarity with local market dynamics in New York City neighborhoods such as Flushing, Brooklyn, and Manhattan is highly preferred.
  • Must have legal work authorization and be able to report taxes.
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    Restaurant • New York, NY, US

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