Director of Operations

Director Of Operations

The Director of Operations at Dollar Tree has overall responsibility for the effective operation of the Distribution Center (DC) including organizational development, productivity improvements, attainment of financial goals, direct management of staff and departmental functions and compliance with all related local and federal laws. They also ensure that high standards of safety, quality, and customer service are met in the process of delivering merchandise to the stores.

Key Responsibilities / Job Duties :

• Develop solutions to problems of highly unusual complexity
• Exercise considerable judgment in determining objectives and approaches to the successful operations of the distribution center.
• Ensure stores are supplied with ordered merchandise in a safe, timely and efficient manner
• Establish productivity and quality goals and ensures that these goals are met
• Direct and take overall responsibility for short and long term planning, budgetary and expense control, and implementation of operational policies, programs and systems
• Monitor, evaluate, assess, manage, develop, and revise key productivity indicators in order to control costs
• Assist Regional Director of Distribution Center Operations with special projects and identification of operational best practices
• Monitor results of quality, accuracy, safety and housekeeping evaluations to ensure adherence to company standards
• Maintain accountability for staff hiring, orientation, training, performance evaluations, pay increases and associate development
• When necessary, ensure disciplinary actions or discharge measures are taken
• Share and provide appropriate information and anticipate information needs of all distribution associates
• Oversee and monitor facility maintenance; ensure buildings, grounds, and equipment are functional and properly maintained

Minimum Requirements / Qualifications :