Mortgage Branch Manager - Licensed (Pulte Mortgage)

PulteGroup Mortgage Manager

This position is 100% in office in Brentwood, TN.

Job Summary

Provides local Pulte Mortgage leadership, managing all aspects of divisional mortgage operations while effectively partnering with the homebuilder and fulfillment center to achieve targeted capture, service, and revenue goals.

Primary Job Responsibilities

• Responsible for training builder sales professionals on the benefits of Pulte Mortgage, selling the value of PMC, overcoming objections, in addition to ensuring the effective use of the expanded customer inquiry tools, online application process, and post-application tools for tracking customer status.
• Responsible for recruiting, on-boarding, training, and development of local PMC staff.
• Responsible for capturing every possible loan application for Pulte Mortgage at point of sale (capture).
• Actively participate with the builder in homebuyer and realtor events designed to generate community interest (ex : grand openings).
• In coordination with local builder and PMC fulfillment teams, responsible for driving and achieving outstanding (PMC) buyer experience scores.
• In coordination with PMC fulfillment center and local Builder team, daily responsibility for achieving outstanding "close on time" percentages.
• Attend all community and leadership meetings as a member of the division senior operating team.
• Partner with fulfillment center to manage the integrity of the divisions PMC backlog and communicate status and risk with division sales and management team.
• Responsible for subdivision approvals.
• Responsible for detailed reporting covering all aspects of branch operations.
• Maintains profit motive, responsible for branch financial performance.
• Responsible for attaining required mortgage licenses.
• Responsible for assigned communities and has direct customer interaction.

Management Responsibilities

Scope

Required Education / Experience

Required Licensing, Registration, and / or Certifications

Required Skills / Knowledge