Relationship Manager

Relationship Manager

CWA Merchant Services by North is an independent sales organization sponsored by Merrick Bank, the 15th-largest acquiring bank in the U.S., as rated by the Nielsen Report in 2018. CWA offers expedited underwriting, competitive rates, and a suite of products tailored to each merchant's needs.

What You'll Do

• Build and nurture long-term relationships with clients by understanding their needs, preferences, and business objectives
• Act as the main point of contact for clients and ensure their concerns are addressed promptly
• Oversee the delivery of services and products to clients, ensuring they meet or exceed expectations
• Coordinate with internal teams to resolve issues, manage client requests, and ensure timely and efficient service
• Identify opportunities for upselling and cross-selling additional services or products
• Develop and implement strategies to increase client engagement and drive revenue growth

What We Need From You

What We Offer

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include :

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.