Security Technician

Job Title

Assists the Office of Security Systems and Emergency Management (OSSEM)/EPU with administering, collecting, preserving, reviewing and retrieving CCTV video related requests in support of situations related to crime prevention, law enforcement and emergency response activities.

Uses various video equipment to locate and process incoming requests for video release. Processes requests in accordance with established policies and procedures (CCTV Policy). Works closely with the Department of Technology to ensure the operation, maintenance and monitoring of video technology system equipment and software. Maintains video request logs and prepares and maintains a variety of reports and databases. Implements physical security and crime prevention programs, especially related to technology. Supports the Crime Prevention Through Environmental Design (CPTED) program and cyber security related initiatives in coordination with the CISO and Cyber Forensic Unit. Supports the operations of the security certification program to ensure that personnel maintain required security certifications and adhere to security design criteria. Supports MARTA CIP projects/PMO programs and provides any security information needed for reporting requirements. Actively supports the operations and functions of the MARTA Physical Security Inspection Program, Security Certification and Design Criteria, Security Operations Center and Emergency Operations Center, especially in relation to security technology. Maintains confidentiality of video database materials.

Essential duties and responsibilities include:

• Ensuring that video retrieval requests from MARTA personnel are confidentially and timely fulfilled (via electronic download or physically) in accordance with associated policies and procedures.
• Monitoring video systems to respond to security alerts (video analytics, C-Cure, Fire Suppression, PSIM, CCTV, Vehicle Security Camera System, Body Cameras, etc.).
• Working closely with the Department of Technology to ensure the administration, operation, maintenance and monitoring of video technology system equipment and technologies.
• Assisting with implementing and tracking security design criteria.
• Preparing and maintaining security information needed for reporting requirements. Assist in implementing the Security & Emergency Preparedness Plan and Emergency Operations Plan.
• Supporting the operations of the MARTA Emergency Operations Center (EOC), Security Operations Center (SOC) and Physical Security Inspection Program.
• Assisting with security audits as needed.
• Performing other duties as assigned.

Requirements include a high school diploma or equivalent, with three years' office/administrative support experience with responsibilities that may include investigative and research responsibilities for security monitoring/emergency response matters preferred. Prior experience with creating spreadsheets, databases and forms that track and catalog all activities related to obtaining video evidence is desirable. Must have the ability to quickly learn new computer systems skills in a multitask environment and can effectively work with staff at all levels within the authority.