Job Description
Job Description
Joe Plante - State Farm Agency, located in Southington, CT is currently looking for a talented, caring, professional to join our team as a Customer Service Representative.
This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, youll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Insurance experience is not required as we will train the right person, but you must be willing to obtain a Property and Casualty insurance license.
Part-time and full-time positions are available.
Responsibilities include but not limited to :
- Answer phones and greet clients.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
- Hourly pay
- Plus commissions (for sales)
- Full-time also receives : Paid time off and Supplemental health benefits
- Retirement plan
- Valuable experience
- Growth potential / Opportunity for advancement within my office
Requirements
- Customer Service experience
- Excellent communication skills - written, verbal and listening
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Ability to work in a team environment
- Ability to assess customer needs and conduct effective interviews
- Ability to effectively relate to a customer
- Property Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Customer Service Representative
We are looking for a dedicated and enthusiastic Customer Service Representative to join our team and help us maintain our high standards of customer satisfaction. Customer Service Representative. We are committed to providing exceptional service to our customers. You will be responsible for the day-...
Customer Service Representative
Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. Provide information to customers on products and services. Ensure customer satisfaction and provide professional customer support. Experience in customer service or retail preferred. ...
Customer Service Representative - Near various offices
Customer Service Representative - Near various officesCRS/Billing Spec I - OK10LN. A demonstrated background in customer service, call center, insurance, retail, restaurant or a related field. As a Customer Relationship Specialist, your primary role is to provide support and an effortless experience...
Customer Service Representative
Here at NSM, we are seeking mission-driven team members that can exemplify our HEARTS values: Honor, Excellence, Accountability, Respect, Teamwork, and Service. ...
Senior Customer Service Representative - National Remote
Senior Customer Service Representative. At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you. Answer a high volume of calls from patients or their representative, rega...
Annuities Customer Service Representative - $500 SIGN ON BONUS!
This person participates as a member of a team of customer service representatives engaged in processing insurance support phone calls, post call activities and completion of call back commitments involving our annuity customers, internal and external, by performing the following duties:. Global Atl...
Part Time Customer Service Representative $17 hourly
Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution ti...
Healthcare Customer Service Representative - Remote
Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powere...
Customer Service Representative
Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Provide excellent customer service through active listening. Customer service experience preferred. Teleperformance is a global, digital business services compa...