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Answering Service Attendant - Varied - Green
Answering Service Attendant - Varied - GreenScripps Health • San Diego, CA, US
Answering Service Attendant - Varied - Green

Answering Service Attendant - Varied - Green

Scripps Health • San Diego, CA, US
13 hours ago
Job type
  • Full-time
Job description

Description

This is a full-time, varied shift position located at Scripps Green Hospital La Jolla.

Why join Scripps Health?

At Scripps Health, your ambition is empowered and your abilities are appreciated :

  • Nearly a quarter of our employees have been with Scripps Health for over 10 years.
  • Scripps is a Great Place to Work Certified company for 2025.
  • Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
  • Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
  • We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
  • Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.

Responsibilities

The Answering Service Attendant answers calls and routine inquiries, routing to the intended destination. The role includes appropriately responding to and documenting emergency situations per policy and guidelines, acting as a part of a team (including training new employees), paging physicians, security, or employees as appropriate via radio, pagers, computer, or overhead PA system, following all documentation procedures, and completing additional tasks such as sorting and mailing messages during downtime, delivering messages to physician offices, and distributing daily sheets. After physician office hours, the attendant answers and documents patient calls, contacting the appropriate on-call physician as necessary. The attendant maintains physician on-call schedules at each workstation, the on-call change book, and current monthly schedules.

Qualifications

Required Experience / Specialized Skills :

  • Strong customer service skills, computer skills, and the ability to work in a fast-paced environment using repetitive hand motion with the ability to multi-task.
  • Preferred Education / Experience / Specialized Skills / Certification :

  • Medical terminology, health care experience, and Call Center / PBX / Answering Service experience.
  • Job Details

    Job : Admin Supp

    Primary Location : Central San Diego County – La Jolla – Scripps Green Hospital

    Work Locations : Scripps Green Hospital

    Address : 10666 N. Torrey Pines Road, La Jolla, 92037

    Organization : Scripps Green Hospital

    Job Posting Date : Oct 24, 2025, 4 : 27 : 38 PM

    Benefit Status : FT – Full-Time with Benefits

    Compensation : Minimum Rate $24.00 – Maximum Rate $28.28

    Equal Opportunity Employer

    In compliance with the California Pay Transparency Act, Scripps Health posts the pay range for all jobs. Please note that actual pay will be determined based on relevant experience and internal equity within the pay range. Please also note this range is applicable for employees who reside in California only. A geographical pay differential may be applied for remote employees who reside out of state. Scripps Health strives to ensure that our employees receive equal pay for equal work in line with our commitment to being an equal opportunity employer.

    Scripps Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity / expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with disability.

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