Senior Application Support Engineer

A company is looking for a Senior Application Support Engineer.

Key Responsibilities

Resolve escalated application issues and serve as a Subject Matter Expert (SME) for complex incidents

Participate in project meetings and act as a technical advisor

Create and manage documentation related to application support

Required Qualifications

Bachelor's degree in a related field required

Minimum of 4 years of relevant IT experience with strong technical knowledge

Proficiency in troubleshooting enterprise platforms such as UNIX and Windows Server

Strong project management skills with the ability to execute tasks efficiently

Familiarity with ITIL processes and system error diagnostics preferred