Talent.com
Asset Protection Lead

Asset Protection Lead

Macy’sSanta Clara, CA, US
23 hours ago
Job type
  • Full-time
  • Part-time
Job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Asset Protection Captain's primary responsibility is to train, educate, and supervise staff in detecting and preventing theft of company property. Train and coach Asset Protection / Loss Prevention staff on apprehension. Support store's efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here .

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include :

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal / financial advice

Access the full menu of benefits offerings here.

What You Will Do

  • Select, train, develop, and supervise Asset Protection / Loss Prevention staff on detecting and preventing theft of company property
  • Develop, implement, and communicate programs to prevent theft amongst customers and employees
  • Participate in initial orientation and on-going training including the computer, surveillance, and alarm systems
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Recover stolen merchandise and apprehend shoplifters who commit fraud or other criminal acts against the company
  • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP / LP Manager
  • Be an expert of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
  • Successfully complete all security training requirements and maintain personal certifications as required by law
  • Conduct and oversee audits to ensure sales department compliance to merchandise exposure standards and asset protection
  • Develop and maintain relationship with local law enforcement to facilitate maximum coordination for potential criminal cases
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection / Loss Prevention Detective is summoned
  • Works on special assignments, investigations, and surveillance as directed by Store AP / LP Manager
  • Responds to alarm conditions at assigned store
  • Perform other duties as needed
  • Regular, dependable attendance and punctuality
  • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
  • Who You Are

  • High School Diploma or equivalent required
  • 1-2 years related experience
  • Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
  • Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
  • Ability to work a flexible schedule with retail hours, including day, evening, weekends, and / or holidays
  • Essential Physical Requirements You Will Perform

  • Position requires prolonged periods of standing / walking around store or department
  • May occasionally involve reaching above eye level, stooping, kneeling, or crouching
  • Must be able to apprehend shoplifters
  • Ability to sustain long periods of time enclosed in surveillance areas
  • Frequently lift / move up to 30lbs.
  • About Us

    This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

    Join us and help write the next chapter in our story - Apply Today!

    This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

    STORES00

    This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

    Create a job alert for this search

    Asset Protection • Santa Clara, CA, US

    Related jobs
    • Promoted
    Public Figure Protection / Executive Protection Team Lead

    Public Figure Protection / Executive Protection Team Lead

    Gavin de Becker & AssociatesMenlo Park, CA, US
    Full-time
    Public Figure Protection / Executive Protection Team Lead.Gavin de Becker & Associates (GDBA) protects the world's most influential and at-risk public figures. Founded in 1978 by 3-time Presidential...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Associate - Eastridge Shop Ctr

    Asset Protection Associate - Eastridge Shop Ctr

    JCPenneySan Jose, CA, US
    Full-time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance : Observes customer's and...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Detective, Westfield Valley Fair - Part Time

    Asset Protection Detective, Westfield Valley Fair - Part Time

    Macy'sSanta Clara, CA, US
    Full-time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 4 days ago
    • Promoted
    Asset Protection Partner

    Asset Protection Partner

    Sephora USA, IncSan Francisco, CA, United States
    Full-time +1
    Powell Street, San Francisco, CA 94102, United States (US).Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Pro...Show moreLast updated: 11 days ago
    • Promoted
    Manager, Asset Protection

    Manager, Asset Protection

    Macy'sPalo Alto, CA, US
    Full-time
    Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditionsabout inspiring stores and irresistible products...Show moreLast updated: 5 days ago
    • Promoted
    Asset Protection Detective, Westfield Valley Fair - Part Time

    Asset Protection Detective, Westfield Valley Fair - Part Time

    Macy’sSanta Clara, CA, US
    Full-time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...Show moreLast updated: 23 hours ago
    • Promoted
    Asset Protection Associate - Oakland Mall

    Asset Protection Associate - Oakland Mall

    JCPenneyOakland, CA, US
    Full-time
    Primary Responsibilities : Supports Shrinkage and Safety Awareness Programs : Aids Store Management to communicate current shrinkage and safety topics. Conducting Surveillance : Observes customer's and...Show moreLast updated: 30+ days ago
    • Promoted
    Public Figure Protection / Executive Protection Team Lead - Menlo Park, CAMenlo Park, CA

    Public Figure Protection / Executive Protection Team Lead - Menlo Park, CAMenlo Park, CA

    Gavin de Becker & AssociatesMenlo Park, CA, US
    Full-time
    Gavin De Becker & Associates (GDBA).In May 2024, GDBA approved a 10% pay increase for Bay Area Protectors.GDBA protects the world's most influential and at-risk public figures.Founded in 1978 by 3-...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Lead

    Asset Protection Lead

    Macy’sSanta Clara, CA, US
    Full-time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and irresistible product...Show moreLast updated: 4 days ago
    • Promoted
    Agent, Asset Protection (San Francisco, CA)

    Agent, Asset Protection (San Francisco, CA)

    Abercrombie & FitchSan Francisco, CA, US
    Full-time
    Responsible for the execution of Asset Protection initiatives in assigned locations (3-6 stores), as well as, implementation of shortage reduction programs in high shrink locations.Partner with loc...Show moreLast updated: 30+ days ago
    • Promoted
    Full Time Real Estate Agent - Inbound Leads Division

    Full Time Real Estate Agent - Inbound Leads Division

    Tuscana Properties - The Jamison TeamMorgan Hill, CA, US
    Full-time
    Agents, let’s face it…the real estate industry is changing, and it’s changing FAST.What has worked for the last few years is no longer working…and we have to make changes ...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Specialist

    Asset Protection Specialist

    Home Depot (Retail)San Jose, CA, US
    Full-time
    Position Purpose : The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in thei...Show moreLast updated: 30+ days ago
    • Promoted
    Public Figure Protection / Executive Protection Team Lead - San Francisco, CASan Francisco, CA

    Public Figure Protection / Executive Protection Team Lead - San Francisco, CASan Francisco, CA

    Gavin de Becker & AssociatesSan Francisco, CA, US
    Full-time
    Public Figure Protection / Executive Protection Team Lead - San Francisco, CA.Gavin de Becker & Associates (GDBA) protects the world's most influential and at-risk public figures.Founded in 1978 by...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Lead

    Asset Protection Lead

    Macy'sSanta Clara, CA, US
    Full-time +1
    Macy’s is more than just a store.One that’s captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring stores and i...Show moreLast updated: 4 days ago
    • Promoted
    Executive Protection Travel Team Lead

    Executive Protection Travel Team Lead

    SurefoxMountain View, CA, US
    Full-time
    Executive Protection Travel Team Lead.Surefox North America Inc is a veteran owned company that strives to create a diverse and unique culture of trained and talented individuals.We are currently s...Show moreLast updated: 7 days ago
    • Promoted
    Category Lead

    Category Lead

    Axelon Services CorporationSan Ramon, CA, US
    Full-time
    San Ramon or Oakland, CA - Hybrid.The ideal candidate will have : .Experience sourcing or leading a category strategy for large consulting services agreements. The suppliers are firms like PwC, EY, Cl...Show moreLast updated: 30+ days ago
    • Promoted
    Asset Protection Partner

    Asset Protection Partner

    SEPHORASan Francisco, CA, United States
    Full-time +1
    Be among the first 25 applicants.Powell Street, San Francisco, CA 94102, United States (US).Sephora’s assets and support a safe, inclusive environment for clients and employees.Working with store l...Show moreLast updated: 10 days ago
    • Promoted
    Asset Protection Partner

    Asset Protection Partner

    LVMH GroupSan Francisco, CA, United States
    Full-time +1
    Powell Street, San Francisco, CA 94102, United States.Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protecti...Show moreLast updated: 12 days ago