MCM Support Specialist

Job Description

Job Description

Join our team here at River Valley Counseling Center, Inc.!

We are hiring a Medical Case Management Support Specialist!

About Us :

At River Valley Counseling Center, Inc. (RVCC), our mission is to improve the health and well-being of every person in our community. We provide expert, compassionate care grounded in honesty, respect, and dignity. Through collaboration, innovation, and education, we inspire hope and empower positive change in those we serve.

We are committed to being responsible stewards of our resources, ensuring efficient and cost-effective care for all.

Position Summary :

MCM Support Specialist supports clients in accessing and maintaining care by assisting with applications, processing intakes, and coordinating medical record requests. Responsibilities include tracking and scanning documentation, monitoring referrals and waitlists, and supporting educational events. The position also assists with data entry, reporting, and other program support tasks to ensure efficient and timely client services.

Key Responsibilities :

• Supports MCM clients with HDAP application in order to maintain their medications
• Follows up with HDAP Program re : status of applications and submitting any necessary documents
• Supports medical case managers with obtaining ct medical records every six months through HIV medical providers.
• Creates and maintains a tracking chart of medical records requests in order to compile data related to turnover time for records requests.
• Responsible for scanning received medical records into cts EHR document library.
• Responsible for supporting APD with monitoring referrals and following up with waitlist to identify if cts are still interested in services.

Qualifications : Required :

Preferred :

What We Offer :

Summary of Benefits :

Based on years of experience, level of education, specialty and licensure / certifications. Additional Compensation for advanced education for qualifying positions.

#TherapistsOfTomorrow